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Hey everybody, welcome to the Private Club Radio Show, where we give you the scoop on all things private golf and country clubs from mastering leadership and management, food and beverage excellence, ever engagement secrets, board governance, and everything in between, all while keeping it fun and light.
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Whether you're a club veteran, just getting your feet wet, or somewhere in the middle, you are in the right place.
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I'm your host, Denny Corby.
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Welcome to the show.
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In this episode, we are hanging out with Bridget Ecker, CCM, AGM of Town and Country Club in Minnesota.
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And her journey, let's just say it starts with circus pizza and being Bumper the Clown and ending up at one of the most respected clubs in the state.
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You see, her story is all about heart, hustle, and staying human in hospitality.
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And she has done it all.
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Server, banquet manager, catering director, stadium operations, club leadership.
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And she'll tell you straight up every weird job, every long day, every experience, every late night banquet has taught her something that teaches her how to show up and how she leads, even to this day.
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And in this episode, we talk about why she never still feels like she's at work.
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Even after 25 years in the club and hospitality game, we dive into what she learned from jumping from private clubs to the University of Minnesota football stadium.
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Yes, where she's worked with the Vikings and the Gopher games, and how she also pushes her students, because she's also a teacher and educator as well, to chase internships that stand out.
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Internships and things that make you stand out on paper, that give you a little bit of that edge, that sparks a conversation that makes people go, really, tell me more about that.
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What was that like?
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You know, just unique internships instead of just maybe settling for a normal hotel gig.
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Bridget's got this incredible mix of warmth, wisdom, and realness.
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And you'll hear how she balances leadership, teaching, motherhood, and somehow still finds joy in all of the chaos.
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And I think one of my favorite lines from this one is she said, I just want people to look back and say she wasn't a jerk.
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She was just a good human.
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And honestly, that might just be the best goal all of us can have.
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So settle in.
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This is a great episode.
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Big thanks to some of our show partners.
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We really appreciate all of their support here on the channel.
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I also want to give myself a quick little shout out, the Denny Corby Experience.
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We are now booking into 2026.
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If you or your club is looking to have one of the most fun member event nights, holler at me.
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The Denny Corby Experience.
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There's excitement, there's mystery, also there's magic, mind reading, and comedy, a ton of laughs, gasps, and holy craps.
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Learn more, dennycorby.com.
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Enough about that though.
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Let's get to the episode.
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Private club radio listeners.
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Let's welcome to the show, Bridget Eckert.
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We also had our first ever quarter century club.
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So anyone that had been a member for 25 years or more, we had people in the room.
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One gentleman had been there for I think like 65 years.
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He'd been a member at the club.
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So he's also our oldest member.
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Um, but so we had both of those events simultaneously.
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Yesterday, um, we're also, you know, most of our staff are gone because of school.
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So trying to execute all these things um at the same time.
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So um it was a long day, but it was so fun.
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And these members were telling some of the craziest stories, and um, you know, all the presidents, all the past presidents stand up.
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And then one of the women in the room, she's like, you know, I was the first club, you know, female club president.
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I'm like, does anyone know that?
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We should talk about this.
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Um, and then the piano player that we had, he's like, you know, I've been playing here for 38 years.
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Like, really?
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It's like, yep, I was in college.
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And George Carroll, who's uh, you know, kind of a storied club manager in our market, um, he's like, Well, George was here and and he's like, Hey, kid, you got any business cards?
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He's like, I don't.
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He's like, Well, how much do you charge?
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He's like, I don't know, how much do you want to pay me?
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And he's been playing there ever since.
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So, you know, just things like that.
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So it was so fun to hear some of those stories.
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And it was just that was a great night, but in general, it's just, you know, trying to get the weather, um, you know, having having these beautiful summer evenings when it's not even summer anymore, and the members just love it, and getting all the extra use out of the patio.
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And if there's a if there's a beautiful day in Minnesota, we're outside.
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So real real quick, can you go, can you dive into those two events?
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Those sounded like a lot of fun.
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Well, so the the superintendents re-revenge.
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Yeah, it's an annual event.
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I think a lot of clubs do it, but it's you know, they make the course a little complicated.
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You're a teen off um uh on a random spot on the golf course.
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It's not the T-Box.
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Your your pin placements are really difficult.
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If you don't land in the right place, you're never gonna get par, uh, things like that.
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So they just really make it difficult.
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We do another one called cross country.
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So you might start on hole one and then maybe instead of going to two, you're, you know, it makes more sense to go to five or things like that.
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So it's really just about, I don't want to say sticking it to the member because that's not what the intent is, but it's it's really playing the course in such an abnormal, um, yeah, you know, unnatural way.
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And, you know, one member teed off and then they're driving the carts over the curbs, you know.
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I'm like, what are you doing?
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He's like, I didn't mean to, but it seems like that's the way we're supposed to go.
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I'm like, well, everyone else was going this way.
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Um but you know, it's it's like it's just it's just they're playing the course in in almost like a putt-putt way, right?
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Like just really nonsensical.
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And it throws them off.
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And the what this one group they were they were putting out on 18.
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I had I was in the halfway house, you know, I didn't have anyone for the afternoon.
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And so I'm like, I'm gonna sit out there.
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You see everything, and everyone's walking around, like, what are you doing here?
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I'm like, I'm watching you, you know.
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Um, but they finished off on 18 and they got a birdie, and they're they were so excited because again, this pin placement was just difficult.
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So just just to watch them be so excited about about this this hole.
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And one of the Bevcourt girls had stopped by and she's like, Congratulations on your birdie, whoever got that.
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And they're like, Oh no, our team got this.
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This is a this is a team event.
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And they were just so excited to play, and it's six sums.
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So, you know, they make their own teams and they're having fun, and it's just it's just great, you know, to you know, the golf, golf can be serious, right?
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It, you know, yeah, even even when you're just playing with your friends, like it can be serious.
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They're they're playing for money on holes and they're they're having a good time, but but some of the players are a little extra sometimes.
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And so when you see these members just having a blast, and you know that the superintendent had a great time putting the course together and really trying to make it complicated on one hole or really fun and strange on another hole.
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It's just so much fun to watch these members play.
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And then, you know, they had they had lunch to the so the ladies played in the morning, then they had a joint lunch.
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So the lady golfers finished, the men had lunch, and then they were going out, and then they had appetizers after, and then they transitioned right into the quarter century club.
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So some members were they had double duty, they were there from 11 a.m.
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to 10 p.m.
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They made a day of it.
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So it was just a great day at the club yesterday.
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And then as as Lee and man, I this is so this is what it feels like to work here.
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All the staff is like, oh, welcome.
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Yeah all day.
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So oops, I'm just gonna think about that.
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It's so cool.
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Yeah.
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And and and you have a unique start to the whole thing, you know, because what we you were telling uh you were 15 uh uh uh bus and tables at circus pizza.
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You you were a clown.
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You know, what what did those early jobs teach you that still maybe shows up in your sure in your work today and how you lead and how you sure.
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I mean, I think first and foremost, it it was teamwork, right?
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It's you know, coming together as a group of people and and really I mean, busting a table, it's that's not your only job, right?
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You're you're stepping in and helping somebody else, you're keeping the flow going so that the next family can come in.
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So I think part of it, the the first and foremost was teamwork, it was collegiality, it was you know, getting getting the to to to make friends and build relationships.
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So that's such an early introduction to what hospitality is.
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Um things that have really stuck with me, I would say um it's I mean, honestly, it's it's so much of it is is relationship building, whether it's relationship within your coworkers, relationships with the people that you're tending to.
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Um I think one of the things that you know has kept me in clubs specifically, and I think you find this in restaurants, but it's you know, restaurants, it's regulars, right?
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You get the same guys that come in and sit at the bar on Wednesday nights, or you have the same family that comes in for dinner on a Sunday or whatnot.
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And you definitely see that in restaurants.
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That's where I started, right?
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I sp I was in restaurants until I was maybe 24 or 25.
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It's something that I've always done.
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But then when you get to clubs and you're seeing families and you see them grow and change, and you're meeting the grandchildren for, you know, the holidays, and you're meeting the extended families, and this is my sister, and she's in town from California, or my parents are here.
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They haven't been here for four years.
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We're excited to have them and whatnot.
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It's it's these bonding things that happen.
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And, you know, I had so my first club I was at uh was Lafayette Club on this huge lake in Minnesota.
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It's it's it's a big lake in the West Metro.
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And and there's um this one family that I remember in particular, and they their the the the wife, they had she had a baby, and we we had children at the same time.
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And ultimately our boys went to school together and grew up together and graduated together, and they they they both went out to Montana to go to school and chase their snowboard dreams.
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And, you know, as you watch these families grow and morph, and I left the club, right?
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I mean, I I I think I'm I was there for seven years.
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And so people, you know, enter and exit your lives at different times, but the club community is is is really small.
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You don't realize how small it is, and then all of a sudden you see somebody 15 years later and their children are adults and and now they have children of their own and and you're kind of brought back into the fold of things in a different capacity, but it's so relationship driven.
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And what you find, you know, as a young person working in hospitality, you think that people are are coming and going, you know, I'm never gonna see these people again, and who cares, and and whatever.
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And and it's so not true, right?
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They they come back to your lives in different capacities and and you might not know it at that time, but and I I just think it's it's it's such a gift to watch families grow and change.
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I see it with staff as well.
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I same club, you know, back to my first club.
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There was, you know, gals that that worked for me, they were you know just graduating high school, and and you see them go through their college career, they go off into the world and they get jobs, and then they get married and they're starting to have families.
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And you know, you follow, and now with social media, I see them on on Facebook or Instagram, and they have children.
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I run into them at the bar, um, you know, things like that.
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And it's just like you just it it's just this connectivity that you have.
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And so from from day one to 2781 or whatever it is, I mean, you just you know, it's it things just come back to you in a way that you never expect.
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So I love that.
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And whether again it's employees or members, their families, their extended families, their friends, they they come back.
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We just I saw a member at the bar um last weekend.
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And they had left the club, they moved out east, and they just rejoined.
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They were just voted, I think they were just voted back in um at the board meeting last week.
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But he, you know, he saw him, he's like, Hey Bridget, we're excited to come back.
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We can't wait to see you again.
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I'm like, I know I just saw I saw your name.
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I knew trouble was back on the way.
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We're really excited.
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This is gonna be fun.
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I can't wait.
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Um, you know, I still remember.
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I remember you dancing.
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I remember you dancing at that at that golf event, and I may or may not have a picture of that.
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Um, you know, but it's just it's so fun, and I just I love it.
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I just love the relationships.
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So, you know, to thinking back to that those early times, those early, those early jobs, and really being able to talk to people and to get to know them, and it's just different.
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You know, the restaurants are transient and and and clubs are not, and I just I love that.
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Yeah, I feel I feel like a lot of the people who I talk to who have like good people skills and things of that nature, it's you know, they they come from the trenches.
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It's like they come from like a like you've worked the weird jobs.
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You did like the weird stuff early on.
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Like you were you're like, what am I doing here?
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But yeah, you know, looking back, you're like, that's probably like the best learning experience in the entire world.
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Yeah, I mean, I didn't just like go to college and wake up and be a manager, right?
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I mean, I've been a busser, a server, a host, a bartender, a dishwasher, the clown at the circus thing, you know, the bumper, the clown.
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We had to do parades and oh gosh, I'll never forget.
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We were at, so they would rent this clown out, and I would go be in parades, or there was one event.
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We were at a church.
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It was like a church festival, like a little carnival.
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And we always had like a person with us.
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So it was my best friend from high school.
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And we're we're goofing around.
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I who knows what silliness we were doing.
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But I tripped and the head falls off, and it's you know, we're laughing, the head's on the floor.
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I, you know, I mean, I think we're in a back hallway.
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So like thankfully, I don't think there were any kids around, but just this whole idea, like we were so irresponsible and just silly and just, you know, like we're getting paid for this.
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Who knows why they were paying us?
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But, you know, like you're just you're so you're just being silly and having fun, and like people are getting paid to do these things.
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I still feel the same way, right?
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I'm almost 50 years old, and people are still paying me to do this for a job.
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It's insanity.
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You know, I was just talking to my daughter.
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My daughter's 21, she's in college, and she's changed her major for the 187th time, and she wants to, she wants to work in hospitality, she wants to work in clubs.
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She has worked at most of the clubs that I work at.
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Uh, I'm really excited about that.
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But we were having a conversation because I'm like, okay, really, let's talk about this.
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Because I don't know if you really like people.
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And she's telling me, she's like, no, here's why I want to do this.
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And in this conversation, we're talking and I'm listening to her, and I'm like, okay, I I believe her now.
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I, you know, I think this is gonna be okay.
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But but we're talking about it, and I'm explaining to her, I'm like, listen, I never feel like I'm at work, right?
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I never feel like I'm working.
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I mean, certainly there's moments like yesterday when I'm there from 7 a.m.
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to you know 8 p.m.
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And it's a long day, my feet hurt, but I I never feel like I'm working, you know.
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I'm having fun.
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I'm I'm always at a party.
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It might not be my party, and I might not be partaking in the party activities, but I'm at a party, I'm talking to people, I'm I'm creating these moments, I'm doing these things.
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So, you know, I I I never feel like it's like that big of a deal.
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And I can't believe they pay me all this money to do this.
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So if you can find that, like what a special thing.
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You know, everyone talks about that.
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How can how can you get paid to do something that you love to do?
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And I've always felt that way.
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So whether it's, you know, having your clown head roll down the hallway or you know, you're shaking hands and and talking to people and engaging and listening to them tell you how wonderful of a night they're having.
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What a gift, you know, to be able to do that.
00:16:46.399 --> 00:16:48.000
So I love it.
00:16:48.639 --> 00:16:49.039
Yeah.
00:16:49.279 --> 00:16:55.679
And and and you've done a lot of positions also, like not just you know, like in the club.
00:16:55.759 --> 00:16:59.039
So in terms, like, you know, what like a HR at one point?
00:16:59.120 --> 00:17:01.600
You've done some account, like you've done like a little bit of everything.
00:17:01.919 --> 00:17:02.639
Not HR.
00:17:02.720 --> 00:17:09.039
No, so I have been catering, uh, member dining, um, banquet manager.
00:17:09.359 --> 00:17:12.480
I I mean I've done a lot of different things.
00:17:12.640 --> 00:17:16.240
Um, I fill in, I've helped out in different capacities.
00:17:16.400 --> 00:17:19.440
Um, but yeah, I'm currently an assistant general manager.
00:17:19.519 --> 00:17:23.279
So I, you know, I have a plan, I have a path that I'd like to take.
00:17:23.440 --> 00:17:28.880
But I started out as an assistant dining manager at um at my first club.
00:17:29.039 --> 00:17:30.160
I was a front desk.
00:17:30.240 --> 00:17:31.839
Actually, I always forget about this job.
00:17:31.920 --> 00:17:36.720
It's the only one, it's the only one that um they didn't let me stay.
00:17:37.279 --> 00:17:39.039
Um, it was a long time ago.
00:17:39.200 --> 00:17:42.079
I think I was 20 or 21 years old.
00:17:42.400 --> 00:17:45.920
But um, I was a receptionist at a club.
00:17:46.240 --> 00:17:56.000
And um, but yeah, I've so I've been a receptionist, I've been um assistant dining manager, a banquet manager, a catering assistant, catering director.
00:17:56.160 --> 00:18:04.240
So I've done a lot of different things, but you know, a lot of the positions that I took were really meant for me to fill a gap in knowledge.
00:18:04.400 --> 00:18:08.400
I really wanted to learn, I wanted to be a well-rounded club manager.
00:18:08.559 --> 00:18:14.000
Um, they were also positions that I took that fit different needs within my family at different times.
00:18:14.319 --> 00:18:22.160
So, you know, again, with having children, it's sometimes hard to be able to work every night, weekend, and holiday.
00:18:22.319 --> 00:18:24.079
And so they were different moments in time.
00:18:24.319 --> 00:18:29.519
For example, when I was a catering director um at one of my clubs, it was a sales position.
00:18:29.599 --> 00:18:31.279
It was a Monday through Friday job.
00:18:31.440 --> 00:18:33.599
I didn't have to be there for all the events.