Nov. 11, 2025

468: Rooted in the Club - Loyalty, Leadership, and Longevity w/ Jennifer Felegy, CCM

She started as a server. Now she’s the General Manager. In this episode, we sit down with Jennifer Felegy, CCM, General Manager of Lehigh Country Club, to explore what it really takes to build a club career from the ground up. Over her 25+ years in private clubs, Jen has done it all — membership, HR, events, operations, even teaching hospitality students. Her story is one of grit, loyalty, and long-game leadership. We talk about: What it’s like to rise through the ranks at the same clubHow to...

Apple Podcasts podcast player badge
Spotify podcast player badge
Amazon Music podcast player badge
Castro podcast player badge
RSS Feed podcast player badge
Apple Podcasts podcast player icon Spotify podcast player icon Amazon Music podcast player icon Castro podcast player icon RSS Feed podcast player icon

She started as a server. Now she’s the General Manager.

In this episode, we sit down with Jennifer Felegy, CCM, General Manager of Lehigh Country Club, to explore what it really takes to build a club career from the ground up.

Over her 25+ years in private clubs, Jen has done it all — membership, HR, events, operations, even teaching hospitality students. Her story is one of grit, loyalty, and long-game leadership.

We talk about:

  • What it’s like to rise through the ranks at the same club
  • How to lead a team that’s watched you grow up
  • Building culture, retaining staff, and adapting to change post-COVID
  • What young professionals and future GMs really need to hear
  • And the leadership lessons you won’t find in a textbook

Follow us on the socials

Private Club Radio Instagram
Private Club Radio Linkedin

Denny Corby Instagram
Denny Corby Linkedin

00:00 - Welcome And Episode Setup

00:23 - Meet GM Jen Fileggi

02:59 - Leaving, Returning, And Work-Life Balance

06:58 - Bridge Building And Local GM Alliances

09:58 - Starting As Server To Multi-Department Pro

14:05 - Learning Gaps: Golf, Grounds, And Bunker Sand

18:30 - Mentors, Opportunity, And Choosing Clubs

22:18 - Hiring, Fit, And Team-First Leadership

26:40 - Hosting A PGA Champions Tour Event

31:45 - Member Experience During Major Events

35:10 - Volunteers, Partners, And Operations Plan

38:45 - Personal Reset: Monday Night Dinners

WEBVTT

00:00:00.080 --> 00:00:14.880
Hey everybody, welcome to the Private Club Radio Show, where we give you the scoop on all things private golf and country clubs from mastering leadership and management, food and beverage excellence, member engagement secrets, board governance, and everything in between, all while keeping it fun and light.

00:00:15.039 --> 00:00:20.480
Whether you're a club veteran, just getting your feet wet, or somewhere in the middle, you are in the right place.

00:00:20.719 --> 00:00:22.399
I'm your host, Denny Corby.

00:00:22.719 --> 00:00:23.600
Welcome to the show.

00:00:23.760 --> 00:00:29.839
Not too many people can say they started off as a server and ended up in the GMC at the same club.

00:00:30.000 --> 00:00:31.839
But Jen Fileggi can.

00:00:31.920 --> 00:00:48.960
And today, here on Private Club Radio, I get to sit down with Jen Fileggi, CCM, GM of Lehigh Country Club, and we talk about her 25-year journey through nearly every department in the building and what it really takes to grow a career in the club from the ground up.

00:00:49.280 --> 00:00:55.039
In this episode, we talk about what it's like going through the ranks and working at a club for so long.

00:00:55.200 --> 00:01:08.480
We talk about her experience in teaching, being adjunct professor at Northampton Community College, her time at Northampton Country Club, and then back to the reigns as GM at Lehigh Country Club.

00:01:08.560 --> 00:01:13.280
And we really talk about what it looks like to climb the ranks, how to lead people who used to be your peers.

00:01:13.519 --> 00:01:29.439
We talk about the emotional side of club management, lessons learned before she was a GM, and really how a lot of the best leaders, a lot of the greatest leaders and people who've I've been able to experience and chat with, and Jen is one of them, and I've said it here on the show.

00:01:29.519 --> 00:01:44.239
It's ones who have put in the work and and have done so many different jobs and worked so many different ranks in not even jobs and ranks, but so many positions and so many areas in the club that you know it inside and out.

00:01:44.319 --> 00:01:51.040
And when somebody tries to come at you with some BS, you know, or just some, oh, I can't do this or that can't happen.

00:01:51.439 --> 00:01:53.120
It's hard to get stuff past you.

00:01:53.200 --> 00:02:05.840
And I think that's what really makes these great leaders is people like Jen, people who have worked in the clubs, been in it, the nitty-gritty stuff that you can't always teach and you can't always learn.

00:02:06.000 --> 00:02:07.840
You have to get it by doing.

00:02:08.080 --> 00:02:17.039
And I love it, because her story is just equal parts, hustle, heart, longevity, and the kind of leader who earns respect and not demands it.

00:02:17.360 --> 00:02:25.680
So if you are building your career, if you're mentoring someone else, or just need a reminder that hard work and patience still matter, this one is for you.

00:02:25.840 --> 00:02:27.360
I cannot wait for you to dive in.

00:02:27.599 --> 00:02:34.240
Before we do, big thanks to all of our show partners, as well as myself, Denny Corby, the Denny Corby Experience.

00:02:34.479 --> 00:02:37.039
One of the most fun member event nights you can have.

00:02:37.199 --> 00:02:47.039
There's excitement, there's mystery, also there's magic, mind reading, and comedy, a ton of laughs, gasps, and holy craps, trusted by over 350 plus clubs all over the country.

00:02:47.280 --> 00:02:51.919
2025 is currently sold out, but we can talk about 2026.

00:02:52.240 --> 00:02:55.120
If you want to learn more, head on over to dennycorby.com.

00:02:55.360 --> 00:02:56.240
Enough about that though.

00:02:56.319 --> 00:02:57.120
Let's get to the episode.

00:02:57.280 --> 00:02:58.560
Private club radio listeners.

00:02:58.639 --> 00:03:01.439
Let's welcome to the show, Jen Fileggi.

00:03:01.919 --> 00:03:07.039
And speaking of sticking with it, you've stuck with your club for a while.

00:03:07.280 --> 00:03:08.960
You're like a ride or die.

00:03:10.080 --> 00:03:10.479
I am.

00:03:10.560 --> 00:03:11.919
It's it's a second home.

00:03:12.080 --> 00:03:15.360
You know, you you joke, not joke, but you play to the members.

00:03:15.439 --> 00:03:16.879
It's your home away from home.

00:03:17.120 --> 00:03:19.360
It really is my home away from home.

00:03:19.599 --> 00:03:26.080
Um, I was there 22 and a half years and then uh left for two years, and I've been back for five years.

00:03:26.719 --> 00:03:36.560
That's so that that's gotta be so unique, cool, like so many different things that like you know, I would feel are just like like how am I even trying to phrase it?

00:03:36.639 --> 00:03:37.680
Sorry, brain fart.

00:03:37.840 --> 00:03:44.879
Uh, but like it's it's not many people get that experience and being able to feel like you bring different, you bring different things back every time.

00:03:44.960 --> 00:03:46.800
So you're able to like leave and come back.

00:03:46.879 --> 00:03:49.439
It's like, hey, here's what I found and here's how we can grow.

00:03:49.520 --> 00:03:50.240
And it's like you leave.

00:03:50.319 --> 00:03:52.719
It's like, oh, hey, here's what I found, here's how we can use it and grow.

00:03:52.800 --> 00:03:54.800
Hopefully, like, is that that how it happened?

00:03:55.199 --> 00:03:56.240
I mean, I think it did.

00:03:56.400 --> 00:04:00.719
I think for me, um leaving, it was the time to leave.

00:04:00.879 --> 00:04:13.360
Um, the general manager that had mentored me for 20 some years was retiring, and the board was not in a place um where they thought that I was potentially qualified for the position.

00:04:13.759 --> 00:04:16.800
Um and then an opportunity opened up locally.

00:04:16.959 --> 00:04:27.759
And and I've definitely I think one unique thing is there's a lot of people in in the industry that kind of hop all over around the country and all of that.

00:04:27.920 --> 00:04:30.319
And that was never for me.

00:04:30.720 --> 00:04:35.920
Um lived in the same, you know, area my entire life.

00:04:36.240 --> 00:04:38.879
My husband is an educator.

00:04:39.120 --> 00:04:48.800
Um, and it wasn't really something that I wanted to do to my children, not to them, but I I wanted them to have, you know, kind of a stable home base.

00:04:49.600 --> 00:05:13.839
And um so yeah, so then I I went there and then it was actually, you know, not that I want to talk about COVID, uh, but um but during COVID, I realized that I missed being so close to home because honestly, the the Lehigh where I'm at now afforded me the ability to be there for all of my kids' things.

00:05:14.000 --> 00:05:20.160
I I didn't miss a softball game, I didn't miss a PTO meeting, I might have had to come in early or work late.

00:05:20.240 --> 00:05:24.480
Um, but I was able to be there and take my son to school every day.

00:05:24.720 --> 00:05:33.040
And the other club I was at was only 20 minutes away, but I still couldn't be there right after school when my son came home.

00:05:33.120 --> 00:05:33.279
Right.

00:05:33.680 --> 00:05:40.000
And so I Because 20 minutes is really 30, 40 with traffic or stuff when you'd probably want to leave and go.

00:05:40.079 --> 00:05:41.600
So plenty of time, yeah.

00:05:41.920 --> 00:05:42.160
Yeah.

00:05:42.319 --> 00:05:48.800
So um once I came back, it was like I could just pop home, make sure he was good, and then go back to work.

00:05:48.959 --> 00:05:51.519
So it's it's I've been very blessed with that.

00:05:51.920 --> 00:05:52.240
Yeah.

00:05:52.560 --> 00:06:07.519
And and it I was just having a conversation with somebody about this, and it's just uh because we're gonna talk about how you know you've done pretty much all the jobs at a club, also, which gives you such a such a cool perspective uh just in general.

00:06:07.759 --> 00:06:12.399
But not that you would or you know, but sometimes people like maybe unintentionally, they like burn a bridge.

00:06:12.560 --> 00:06:33.439
So the fact that you were able to also just go have that back and forth, like I think I think that says something, you know, also that like you're you that like no matter what happens, you just keep a good attitude, you're friendly with everybody, and you just move on to like the next, you know, but like leaving like the doors open of like always having like a nice bridge, always having communication, always having contact, that that must help too.

00:06:33.519 --> 00:06:38.800
And like, was that always your mindset of just hey, just gonna just make everybody happy?

00:06:38.879 --> 00:06:40.720
And oh, absolutely.

00:06:40.879 --> 00:06:43.279
You could ask a therapist, I'm a people pleaser.

00:06:43.519 --> 00:06:55.040
Um but but no, it's it's interesting because um the club that I left, one of my friends started managing um in the past year or so.

00:06:55.360 --> 00:07:01.360
And I went back there for a breakfast meeting with other club managers last Friday, and it was the first time I was back there.

00:07:01.439 --> 00:07:10.480
And I was only there two years, but it was a wonderful two years, and it was just very nostalgic, like seeing the staff, seeing the members.

00:07:10.639 --> 00:07:26.560
Um, and you know, because we are so local during like, you know, the annual shutdowns, like some of their members will come to our club, and you know, we just I still have a really good relationship um with all of the people there, which is really nice.

00:07:26.959 --> 00:07:29.600
Ooh, that's sorry, that's just like a side note.

00:07:29.680 --> 00:07:30.959
That's that's sort of cool.

00:07:31.040 --> 00:07:35.600
And sometimes you don't always think about of and like how important some of those things are.

00:07:35.759 --> 00:07:50.079
It's when like you having friends at other clubs and allowing your your club people the experience to go, and because you're friendly with that club and that general manager and those people, that you could have access to certain things.

00:07:50.240 --> 00:07:54.879
Whereas if you're not open and friendly or you know, conversive, like sometimes like areas don't.

00:07:55.040 --> 00:07:58.480
But it's like it's so cool that you've like created that little environment there.

00:07:58.800 --> 00:08:13.120
Well, and I'll be honest, and you know, we've in your notes, and I will not play the woman card, but I will tell you that we have three female general managers uh within a 20-mile radius um just of the Lehigh Valley.

00:08:13.279 --> 00:08:17.279
And the three of us talk to each other, lean on each other.

00:08:17.519 --> 00:08:22.639
Um, you know, one of our members goes to a neighboring club, they say, Oh, I hear they do this at Lehigh.

00:08:22.879 --> 00:08:25.199
And, you know, she's texting me right away.

00:08:25.360 --> 00:08:25.920
Do you do this?

00:08:26.079 --> 00:08:26.800
How do you do this?

00:08:26.959 --> 00:08:29.439
And and we spill the beans.

00:08:29.759 --> 00:08:38.240
Yeah, no, and we never ever have felt competitive in a way where we're really just there for each other.

00:08:38.320 --> 00:08:47.919
And I so appreciate those relationships that I've been able to develop and and foster over the past seven, eight years.

00:08:48.399 --> 00:08:56.000
Well, it was it, was it when was it me and you when we were talking, like you know, before we we did the episode, it was like your your vibe attracts your tribe.

00:08:56.080 --> 00:09:02.879
You know, it's just you're just kind of like, uh, the more you are you and stuff, it's just like, okay, you're gonna realize not everything is for you, not every opportunity is whatever.

00:09:02.960 --> 00:09:04.480
But it's like, yeah, your vibe attracts your tribe.

00:09:04.559 --> 00:09:06.720
You just be you as best you can, the best version.

00:09:06.879 --> 00:09:10.159
And, you know, hopefully people see that and be like, okay, we want them.

00:09:10.320 --> 00:09:11.519
Like, right.

00:09:11.679 --> 00:09:13.840
No, and and we're all we're all human, right?

00:09:13.919 --> 00:09:14.960
We're all imperfect.

00:09:15.039 --> 00:09:22.080
Um, but as long as you go in and do your best and but that's probably why that you guys don't see yourselves as competition either.

00:09:22.159 --> 00:09:25.919
It's just like you guys are all just being like your best selves and people are seeing it.

00:09:26.000 --> 00:09:30.720
That's what and it's and I'm I'm just laughing too because I know so many people down in that area.

00:09:30.960 --> 00:09:36.559
So like when you were like, oh, this club said this, like to me, like, oh, I'm like, I know exactly who that probably is now.

00:09:36.720 --> 00:09:36.960
Yes.

00:09:37.120 --> 00:09:43.039
Uh yes, yes, yes.

00:09:43.200 --> 00:09:50.879
But no, it's it's you know, I I kind of tell younger people, like, I'm like, we're in the business of making people happy, right?

00:09:51.039 --> 00:09:53.039
So how could you not love that?

00:09:54.320 --> 00:10:02.080
And I'm sure they think I'm cheesy, but no, no, but so you know, speaking of young people, how did you even get started in clubs?

00:10:02.720 --> 00:10:18.080
So actually, um right out of high school, I was going to study education and went to um a state university in Pennsylvania and just met a friend who threw my best friend in high school.

00:10:18.399 --> 00:10:28.240
And her grandfather had been a member of the club and she had worked at the club as a server and said, Hey, you should, you know, work at this club this summer, you know, when we're on break.

00:10:28.559 --> 00:10:37.039
And so I took a job at the club and then I also took a second job at a grocery store because I needed to fund my education.

00:10:37.679 --> 00:10:42.000
And it ended up that the schedules like were not aligning.

00:10:42.320 --> 00:10:47.600
And I thank God every day I don't work for the grocery store that I picked the right one.

00:10:52.559 --> 00:11:00.559
So yeah, so I started as a server, um, worked in member billing, accounts receivable, human resources.

00:11:00.879 --> 00:11:13.279
Um, and then that's probably about the time I was uh pregnant with my second child, and my general manager had said to me, Um, you know, if you weren't so busy being a mom, I'd really take you under my wing.

00:11:13.519 --> 00:11:16.799
And I said, Oh, my husband will stay home if he has to.

00:11:19.120 --> 00:11:23.279
Drops the baby just before take the kid.

00:11:23.440 --> 00:11:24.320
I'm going to work.

00:11:24.559 --> 00:11:24.879
No.

00:11:26.159 --> 00:11:26.960
Say less.

00:11:27.120 --> 00:11:42.480
Just so that's really when I started, you know, more of the um pursuit of my um CCM designation and started taking classes and and all of that and just just loved it.

00:11:42.559 --> 00:11:49.200
I mean, I ended up with a bachelor's in accounting thinking I was going to want to be the controller of the club.

00:11:49.440 --> 00:11:54.639
And then I realized I cannot sit and just do numbers all day, every day.

00:11:54.799 --> 00:11:57.519
I'm too much of a people person to do that.

00:11:57.919 --> 00:11:58.320
Yeah.

00:11:58.559 --> 00:12:09.120
What was well, if we can go back a little bit too, you mentioned you did these different positions and you, you know, popped around.

00:12:09.279 --> 00:12:11.039
How did those opportunities come up?

00:12:11.200 --> 00:12:12.799
Was it you taking those opportunities?

00:12:12.960 --> 00:12:15.840
Was it, was it things just opening up and you just took advantage?

00:12:15.919 --> 00:12:18.080
Like, like how did how and why did that happen?

00:12:18.240 --> 00:12:19.600
Because, you know, was it on purpose?

00:12:19.759 --> 00:12:20.480
Was it an accident?

00:12:20.559 --> 00:12:22.639
Was it just you were like, okay, I guess I'll just do this?

00:12:22.799 --> 00:12:28.720
Like, because you know, some people do it with intention, others, you know, everyone's path in our journey here is like, you know, uh unique.

00:12:28.799 --> 00:12:30.399
So like how did how did all that happen?

00:12:30.720 --> 00:12:35.360
I mean, I really have to credit my mentor and the general manager that was there.

00:12:36.960 --> 00:12:37.600
At that moment.

00:12:37.919 --> 00:12:43.039
Yeah, it really just he afforded me so many opportunities and really believed in me.

00:12:43.279 --> 00:12:50.639
Um, I was serving and then a position did open up in accounts receivable, and my daughter was going to kindergarten.

00:12:50.799 --> 00:12:53.360
And so I wanted more of a stable schedule.

00:12:53.919 --> 00:12:56.879
Um, and it just kind of went from there.

00:12:57.120 --> 00:13:11.039
After I had my second child, um, when I left for maternity leave, we filled the accounts receivable position, and that's when I came back in human resources and membership and oversaw that person.

00:13:11.440 --> 00:13:14.639
Um, and then, you know, the rest is history.

00:13:15.279 --> 00:13:20.080
So it's just opportunities came up and you just took them and learned and commit first, figure the rest out later.

00:13:20.159 --> 00:13:21.679
And basically.

00:13:22.799 --> 00:13:23.919
I'm kind of a nerd.

00:13:24.000 --> 00:13:37.120
Like I love to learn new things, and you know, I would say the one aspect that I didn't know a lot about prior to becoming a general manager was definitely like the golf and grounds aspects of things.

00:13:37.360 --> 00:13:46.240
So I've learned a lot about that over the past seven, eight years, um, which is, you know, sometimes fun, sometimes not.

00:13:46.879 --> 00:13:51.279
Was that your like bane of your existence for your CCM?

00:13:52.080 --> 00:13:55.919
Or or or or was that because it was like your worst, you had to work harder at?

00:13:56.000 --> 00:13:58.799
So that ended up being your like best, even though it was your worst.

00:13:59.519 --> 00:14:04.960
It was just more like I just I just definitely wasn't knowledgeable in that.

00:14:05.360 --> 00:14:29.279
And even within the the classes, um, if you don't really dig deep into it, you know, like I was I was a pretty good test taker and studier of the materials, but when you're actually living it every day and going out on the course, and you know, we spent three years ago, you know, I spent countless hours discussing what kind of sand we were gonna put in the bunkers.

00:14:29.519 --> 00:14:33.440
And it's like what kid like grows up thinking, like, oh, I'm gonna be thinking about that.

00:14:34.799 --> 00:14:36.960
That no one ever keeps you up at night, right?

00:14:37.360 --> 00:14:38.159
Which sand.

00:14:38.639 --> 00:14:40.480
So how how many types of sand?

00:14:41.360 --> 00:14:47.919
Oh, we went through like five different types, and there's different colors, there's different textures, uh, the mobilization of it.

00:14:48.080 --> 00:14:50.879
I mean, I I was just like mind-blown.

00:14:50.960 --> 00:14:51.200
Okay.

00:14:51.519 --> 00:14:55.120
Like I would have just been like, here's the sand, but it matters.

00:14:55.759 --> 00:14:57.120
Here's the sand, enjoy.

00:14:57.360 --> 00:14:58.480
Yeah, exactly.

00:14:58.799 --> 00:15:12.159
Um because you've been able to have some really good, uh, good mentor, good people in the industry helping you, teaching you, supporting you, um, you do the same for other people.

00:15:12.320 --> 00:15:18.720
I know you're very involved with helping develop mid-managers and pulling kids into the in into the industry.

00:15:18.960 --> 00:15:29.919
Um were you always like a big cheerleader for like the industry, or was it just like at a certain point, like once maybe like you felt like you were at like a level you were like more of like, but like, you know, when when did all that start?

00:15:30.080 --> 00:15:33.200
And like how do you, you know, how do you connect with younger people?

00:15:33.360 --> 00:15:37.519
Like how do you really try to get them engaged and involved and show them how great of a industry it could be?

00:15:37.840 --> 00:15:38.559
Great question.

00:15:38.720 --> 00:15:50.960
Um, so ironically, I'll go back to how I got into it, but ironically, today I had an interview um for an intern in May who is a finance major, but her dad worked in clubs.

00:15:51.840 --> 00:15:55.919
And she really wants to know about the club world.

00:15:56.080 --> 00:15:58.799
And we just connected right away.

00:15:59.200 --> 00:16:07.519
And I said, you know, we don't have kind of a set program for what you're looking for, but do you want a shadow in different areas?

00:16:07.600 --> 00:16:08.879
And she was like, absolutely.

00:16:09.120 --> 00:16:11.519
And we just really, really shared.

00:16:11.679 --> 00:16:17.360
And, you know, I shared with her the, you know, the national movement of hashtag choose clubs.

00:16:17.600 --> 00:16:30.639
And I was like, you might think that sounds silly, but it really is a thing because I don't think that young people realize that it doesn't, you know, just because you work at a country club doesn't mean that you're necessarily a server or a chef.

00:16:30.879 --> 00:16:37.600
There's so many opportunities within marketing, within accounting, um, you know, the the membership, all different things.

00:16:37.840 --> 00:16:45.759
Um my own son who's going for finance, I'm like, don't you just want to not not don't you just, but I'm like, why don't you become a director of golf?

00:16:45.919 --> 00:16:48.720
Like you love golf, like you're good with people.

00:16:49.039 --> 00:16:56.240
Um so yeah, and I I guess I really started getting more involved um once I became a general manager.

00:16:56.799 --> 00:17:00.240
I think prior to that, I don't know that I had enough knowledge.

00:17:00.399 --> 00:17:13.039
And I think also the Philadelphia vicinity chapter of club managers, um, being a part of that, being a part of that board and that network has been really um inspiring.

00:17:15.440 --> 00:17:23.519
So that's actually a really unique point of view, or just, you know, because every club is different.

00:17:23.680 --> 00:17:37.119
Every club's vibe, every club's personality, and sometimes they don't need like club lead, like club GM might not need strong male, masculine energy GM.

00:17:37.279 --> 00:17:42.319
Sometimes they might need or want like a certain so like that's also like a thing, too.

00:17:42.400 --> 00:17:47.680
Is like sometimes it's you know, the club, like what's their tone, what's their style, what's their, you know.

00:17:47.839 --> 00:17:48.160
I don't know.

00:17:48.400 --> 00:17:56.720
So I will say when I went for my um interview for the other position that would have became my first general manager position.

00:17:57.839 --> 00:18:06.319
The second interview was um, you went around to the different department heads and and met with them, and and I asked all of them, you know, what do they need?

00:18:06.480 --> 00:18:07.200
What do they need?

00:18:07.440 --> 00:18:10.079
I asked the board and the search committee what they needed.

00:18:10.240 --> 00:18:12.480
And they didn't need a golf expert.

00:18:12.559 --> 00:18:15.759
Like they had a great director of golf, they didn't need a grounds expert.

00:18:15.920 --> 00:18:20.720
They needed somebody to bring the team together and support everybody.

00:18:21.039 --> 00:18:25.039
And that's when it clicked in my head where I was like, I can do this.

00:18:30.480 --> 00:18:32.079
So yeah.

00:18:32.640 --> 00:18:36.319
Do you do you do you think women are held to a different standard in club leadership?

00:18:37.119 --> 00:18:38.640
Or it's like a uh yeah.

00:18:40.160 --> 00:18:41.119
I don't think so.

00:18:41.599 --> 00:18:43.759
And I I'm just kind of like spitballing here too.

00:18:43.839 --> 00:18:44.799
I'm just like, oh, I don't know.

00:18:44.880 --> 00:18:45.839
It's yeah.

00:18:46.559 --> 00:18:53.039
No, I think that there's been there's been a lot of great females that really broke into the industry.

00:18:53.440 --> 00:19:06.720
And you know, I I am I am not as close as some of my friends are, but like Janine, who was at Philly Country Club, like she produced a lot of good managers that are out there running their own clubs right now and really successful.

00:19:06.880 --> 00:19:12.960
And you know, she was probably one of the first that I knew of, you know, in my education.

00:19:14.079 --> 00:19:14.559
Yeah.

00:19:16.400 --> 00:19:20.640
You guys are hosting some big stuff coming up.

00:19:20.960 --> 00:19:24.000
We are big, big, big thangs.

00:19:24.240 --> 00:19:25.440
Big thangs.

00:19:25.920 --> 00:19:30.799
They like uh the non-golf mind, but they they're telling me like things.

00:19:31.359 --> 00:19:32.720
Now it's like you know, the stuff you weren't good at.

00:19:32.880 --> 00:19:34.000
Let's start bringing it up now.

00:19:34.160 --> 00:19:35.359
The PGA golf tour.

00:19:35.759 --> 00:19:42.000
But they're like, this this act, this somebody, somebody is coming, and we're doing media, and I'm like having to Google who this person is.

00:19:42.160 --> 00:19:44.160
Like, yes, I know who Tiger Woods is.

00:19:44.240 --> 00:19:54.000
I don't know the rest of, but um, but no, so we are hosting, um, we have a five-year commitment to host the Jefferson Lehigh Valley Classic.

00:19:54.079 --> 00:19:57.039
Uh, it's part of the PGA Champions Tour.

00:19:57.200 --> 00:19:58.960
Um, it's a senior event.

00:19:59.119 --> 00:20:02.880
It is the first time that Lehigh is hosting something of this magnitude.

00:20:03.200 --> 00:20:06.640
I took um part of my team to St.

00:20:06.880 --> 00:20:17.039
Louis to observe a tournament that was run by the same company so that we could kind of see the behind the scenes and just know what we were getting ourselves in for.

00:20:17.279 --> 00:20:22.720
Um, there is the Lehigh Valley Chamber of Commerce is having their annual meeting in two weeks.

00:20:22.880 --> 00:20:31.440
Uh, and they will be kind of promoting the event, letting us, you know, some people might be speaking, uh, but we'll be there to represent it.

00:20:31.519 --> 00:20:34.400
And I think it's just great, great exposure for the club.

00:20:34.559 --> 00:20:36.000
And yeah.

00:20:36.319 --> 00:20:40.400
With the whole, the whole, I mean, it's gonna bring so much, so much to the area.

00:20:40.720 --> 00:20:41.200
Absolutely.

00:20:41.759 --> 00:20:45.359
The the the the the the economic impact's gonna be impeccable.

00:20:45.599 --> 00:20:46.880
Yes, it's gonna be substantial.

00:20:47.119 --> 00:20:48.000
It's gonna be epic.

00:20:48.240 --> 00:20:49.599
Are you on TikTok?

00:20:50.160 --> 00:20:50.799
I am.

00:20:51.440 --> 00:20:55.920
Have you seen the PE guy, the private equity guy?

00:20:56.000 --> 00:21:00.079
He like, I'm gonna send you, I'm gonna send you this guy.

00:21:00.319 --> 00:21:03.680
And he it's like he's like the PE guy.

00:21:03.759 --> 00:21:06.880
So he's like in everything, he's like, it's a substantial house.

00:21:07.039 --> 00:21:15.920
Like, but he always like how he says certain words, so he'll be like uh like PE guy in New New Canaan.

00:21:16.000 --> 00:21:18.319
And it's just like, yeah, the kitties are going here.

00:21:18.480 --> 00:21:19.119
Yeah, yeah.

00:21:19.279 --> 00:21:21.359
Like it's just like it's I can't.

00:21:21.519 --> 00:21:23.279
So it's substantial.

00:21:23.440 --> 00:21:26.559
Like it's no, it's it's very exciting.

00:21:26.720 --> 00:21:29.599
It's very exciting um for the area.

00:21:29.839 --> 00:21:50.720
And you know, really Jefferson is the primary sponsor, um, Jefferson Health Network, and um, you know, they um now have a presence in the Lehigh Valley and it's a charity tournament, so it's benefiting the Philadelphia Eagles Autism Foundation as well as Valley Youth House, which is more of a local organization.

00:21:50.960 --> 00:21:51.599
Yep.

00:21:52.319 --> 00:21:53.440
Oh, that's gonna be huge.

00:21:53.519 --> 00:21:54.240
That's gonna be huge.

00:21:54.319 --> 00:21:55.759
The members have to be so excited.

00:21:56.079 --> 00:22:05.200
They actually the the response has gone over very well, and they're really excited to volunteer to be here to kind of show off their club and yeah, we're excited about it.

00:22:05.359 --> 00:22:10.799
Any any funny or wild reactions yet that that they've had so far?

00:22:11.440 --> 00:22:20.640
No, it's it's very it's interesting because I will go on record saying I needed to make sure that our members were still going to be taken care of.

00:22:20.960 --> 00:22:24.240
So I can't tell, you know, Mrs.

00:22:24.480 --> 00:22:25.039
X and Mrs.

00:22:25.279 --> 00:22:31.039
Y that are 85 years old and don't care about golf that they can't come for their weekly lunch on Wednesday.

00:22:32.000 --> 00:22:44.400
So I have been very um working very hard with the tournament organization to say, you know, we do still have to have one area where our members can be.

00:22:44.720 --> 00:22:45.359
Yeah.

00:22:45.759 --> 00:22:50.160
Um and it's a small percentage, but you know what, they they matter too.

00:22:50.319 --> 00:22:51.279
They all matter.

00:22:51.519 --> 00:22:51.920
Yeah.

00:22:52.079 --> 00:22:56.000
Has has has that response been like taken taken well?

00:22:56.799 --> 00:23:00.319
From the tournament group or from yeah, yeah, yeah, they know.

00:23:00.480 --> 00:23:02.559
And even when we were, you know, in St.

00:23:02.720 --> 00:23:10.480
Louis, um, our tournament director, he's like, I he's like, I know like you're gonna be very heavily involved.

00:23:10.799 --> 00:23:13.119
Meaning I can't keep my mouth shut.

00:23:13.279 --> 00:23:13.519
Yes.

00:23:13.920 --> 00:23:14.880
We're gonna hate this.

00:23:15.119 --> 00:23:16.240
We actually hate it.

00:23:16.640 --> 00:23:16.880
Five years.

00:23:17.200 --> 00:23:18.559
Like, what do we get ourselves into?

00:23:18.799 --> 00:23:19.759
The ink is dry?

00:23:19.920 --> 00:23:20.160
Okay.

00:23:20.400 --> 00:23:21.039
Yeah.

00:23:21.839 --> 00:23:23.839
What what when you guys went out?

00:23:24.079 --> 00:23:26.400
Was there anything that you like?

00:23:26.480 --> 00:23:29.680
Let's say on like the plane back, you were like, oh, or like you know, the next meeting.

00:23:29.759 --> 00:23:34.480
Was there anything you were like, oh, good thing we went because we didn't expect this?

00:23:34.640 --> 00:23:43.200
Like, were there any things that like you going with with that mindset of not going to spectate, but going as like, shit, like we're gonna be doing this.

00:23:43.359 --> 00:23:45.359
We're gonna be because that's a whole different set of eyes.

00:23:45.440 --> 00:23:51.119
I'm sure you guys were like, you know, you go there, like, oh, it's gonna be this, and you leave, you're like, oh, I did not even maybe think about X, Y, and Z.

00:23:51.200 --> 00:23:52.079
Were there any of those things?

00:23:52.160 --> 00:23:52.880
You're like, ah.

00:23:53.279 --> 00:24:05.440
I mean, I feel like this might sound you know elementary, but just the extent of the sky boxes, and you know, everybody laughed at me, but my first question was like, where does everybody go to the bathroom?

00:24:05.759 --> 00:24:07.920
Because our plumbing can't handle this.

00:24:11.279 --> 00:24:20.799
But we all really um, it was my uh director of catering and events, uh, director of membership, and my executive chef.

00:24:20.960 --> 00:24:31.279
And we all really, I think, just walked away feeling confident, more confident that, you know, this is gonna be really exciting and and we can do this.

00:24:31.440 --> 00:24:32.559
And how cool.

00:24:32.720 --> 00:24:36.880
I mean, they have um something called Fold of Honors Friday.

00:24:37.119 --> 00:24:39.759
And so I don't are you familiar with that?

00:24:40.160 --> 00:24:41.759
That's the um, yeah, yeah, yeah.

00:24:42.319 --> 00:24:44.000
Overall, it was a great trip.

00:24:44.079 --> 00:24:54.720
The the club was very hospitable to us um and their sponsors and everything, and it was um it was beneficial, and we're really, you know, excited to to be hosting.

00:24:55.519 --> 00:25:01.440
I mean, I was really hoping like there was like something that you were like, oh, like we did not even realize that was gonna be like a thing or something that we have to like consider.

00:25:01.519 --> 00:25:04.960
But but I I would assume it's probably overwhelming too, to like a certain degree.

00:25:05.359 --> 00:25:06.720
Well, it's like strange things.

00:25:06.799 --> 00:25:13.279
Like it was the skybox, and then it was like they have a trailer where they print the giant signs like right there.

00:25:13.920 --> 00:25:18.880
And so, like the my membership director, she was just like, This is amazing.

00:25:19.119 --> 00:25:20.799
Like, just this giant thing.

00:25:20.880 --> 00:25:23.359
And it it so again, yeah, just like weird.

00:25:24.079 --> 00:25:26.640
She sneaks in at night, she's printing her own stuff.

00:25:27.359 --> 00:25:31.279
Yes, but it was giant, it took up like a whole trailer.

00:25:31.440 --> 00:25:32.079
It's crazy.

00:25:32.319 --> 00:25:33.680
But like, but it makes sense.

00:25:33.759 --> 00:25:38.960
You're like, oh, of course, because you know they they they did one and they're like, we should probably just have like our own printers here.

00:25:39.119 --> 00:25:39.359
Yeah.

00:25:39.519 --> 00:25:48.079
Um, how do you how do you balance the like dream big with like the don't panic as all of that is starting to like phase out?

00:25:48.160 --> 00:25:59.039
Or like are they also helpful in like, hey, like like not like step one, two, three, but like are they also like with the communication, like how how how does that work then now, like moving out?

00:25:59.119 --> 00:26:01.279
Like, are there kind of like milestone steps?

00:26:01.440 --> 00:26:04.559
Like, I'm sure you know you're not like prone to like the wolves.

00:26:04.880 --> 00:26:05.039
Right.

00:26:05.119 --> 00:26:05.759
No, no, no.

00:26:05.839 --> 00:26:08.799
So we we're working working with HS Sports Group.

00:26:08.880 --> 00:26:13.279
Um, so they're running the tournament in conjunction with the PGA tour champions.

00:26:13.519 --> 00:26:32.880
Um, HS has been great, and the tournament director has been great, and um, we're doing an open house for our members in a couple weeks where they can just come find out about how they can sponsor, how they can play in the program, um, shared hospitality, and then also volunteer um opportunities.

00:26:33.200 --> 00:26:38.720
We have, I mean, they're gonna need 700 to 900 volunteers over the course of the week.

00:26:39.039 --> 00:26:48.480
Um, and you know, we have to form all the different committees, and then after the new year, we'll get all the volunteers together and then we'll kind of get our marching orders.

00:26:48.640 --> 00:26:54.240
But we really just surpassed maybe three weeks ago, like the one year mark.

00:26:54.640 --> 00:26:58.480
So dun dun dun.

00:26:58.720 --> 00:26:58.880
Yeah.

00:26:59.279 --> 00:27:03.440
What's your what's your what's your go-to way to calm down?

00:27:03.759 --> 00:27:07.839
To you know work and yeah.

00:27:08.319 --> 00:27:09.440
It's to cook.

00:27:10.559 --> 00:27:12.960
Except I'm gonna show you this.

00:27:13.119 --> 00:27:15.599
I burned my hand last week cooking.

00:27:15.839 --> 00:27:17.839
So I haven't cooked for a week.

00:27:18.160 --> 00:27:19.200
I'm really sad.

00:27:20.799 --> 00:27:22.640
What was the meal and was it worth it?

00:27:22.720 --> 00:27:23.839
And did you finish it?

00:27:24.079 --> 00:27:27.519
Um, so it's frozen because it's going with me to Delaware.

00:27:27.920 --> 00:27:30.720
I might not eat it because I have PTSD.

00:27:31.200 --> 00:27:44.799
Um but no, so my go-to honestly is I have I would say 47 weeks out of the year, I have um my family over for Monday night dinner.

00:27:45.119 --> 00:27:50.960
And I cook all day and I make way too much food, but it's probably the only day of the week that I can cook.

00:27:51.200 --> 00:27:56.720
And um, I have my brother-in-law, sister-in-law, niece, nephew, my in-laws, a kid.

00:27:57.200 --> 00:27:57.920
Everyone's invited.

00:27:58.160 --> 00:27:58.960
It's actually a joke.

00:27:59.039 --> 00:28:00.799
It's like it's Aunt Jen's soup kitchen.

00:28:00.880 --> 00:28:02.319
Like, whoever shows up can eat.

00:28:02.480 --> 00:28:04.000
There's always enough food.

00:28:04.319 --> 00:28:08.079
And the only rule is nobody gets to tell me what to make.

00:28:08.240 --> 00:28:10.079
Like, I just want to do what I want to do.

00:28:10.480 --> 00:28:11.680
Beggars can't be choosers.

00:28:11.839 --> 00:28:13.519
If you're gonna show up, you're gonna enjoy it.

00:28:13.680 --> 00:28:14.559
Yeah, I like that.

00:28:14.720 --> 00:28:15.440
I like that.

00:28:15.759 --> 00:28:17.519
And people are like, why would you do that?

00:28:17.599 --> 00:28:19.680
Like on your like one day off.

00:28:19.839 --> 00:28:22.000
And I'm like, I it it calms me.

00:28:22.079 --> 00:28:23.119
Like it just it calms me.

00:28:23.359 --> 00:28:24.720
You like are you like in the zone?

00:28:24.799 --> 00:28:32.240
Like, because like do you have like do you have so many things cooking that like be so like your brain is just on this is five that has time.

00:28:32.319 --> 00:28:33.599
I got this, I gotta start chopping this.

00:28:33.680 --> 00:28:37.519
So that that's your yes, that's your oh yeah.

00:28:38.559 --> 00:28:39.200
Yes.

00:28:39.599 --> 00:28:40.799
And I do, I love it.

00:28:40.880 --> 00:28:44.960
I play music and I just cook and leave me alone, stay out of my kitchen.

00:28:45.920 --> 00:28:48.799
Okay, so like what time do you normally start and like how far out?

00:28:49.039 --> 00:28:52.000
Like, okay, so walk me through like that Monday.

00:28:52.240 --> 00:28:55.680
So is it is it like is it leftover stuff?

00:28:55.759 --> 00:28:57.279
Like, do you pre-plan like in a couple weeks?

00:28:57.359 --> 00:29:00.319
You're like, hey, okay, I'm gonna do like how far out do you plan it?

00:29:00.400 --> 00:29:01.359
Do you have spreadsheets?

00:29:01.440 --> 00:29:04.640
Like, how do you like how how down how far down the rabbit hole?

00:29:04.720 --> 00:29:08.000
Like, do you keep track of like what you've made so you don't like repeat items?

00:29:08.160 --> 00:29:10.720
Like, how far, how far down do you go?

00:29:10.960 --> 00:29:12.799
This is hilarious because you're so into this.

00:29:12.880 --> 00:29:15.359
So you're gonna have to come to Monday night dinner sometime.

00:29:16.640 --> 00:29:19.440
Um, so no, I don't have spreadsheets.

00:29:19.599 --> 00:29:21.039
I have it in my head.

00:29:21.279 --> 00:29:29.039
Um I normally start thinking about it on Friday or Saturday because I like defrost whatever protein I might be making.

00:29:29.359 --> 00:29:32.960
Um, so you like bulk bulk buy your protein?

00:29:33.119 --> 00:29:35.279
Oh, I do because I'm very frugal.

00:29:35.599 --> 00:29:36.559
I'm very frugal.

00:29:36.799 --> 00:29:37.680
So okay.

00:29:37.759 --> 00:29:39.920
So do you buy like half a cow or like the whole cow?

00:29:40.160 --> 00:29:49.200
I don't actually buy the cow because I'm not, but like it's funny because we'll have this I'm gonna sound so stupid.

00:29:49.440 --> 00:29:51.599
Like crab legs go on sale, right?

00:29:51.680 --> 00:29:52.480
At Giant.

00:29:52.720 --> 00:29:53.759
I like stock up.

00:29:53.839 --> 00:30:01.920
So we have like 10 pounds of crab legs, and one night we just have like a whole crab feast, and my mother in law is like, why do Why did you spend all this money?

00:30:02.319 --> 00:30:04.319
Oh no, Cheryl, I got it on sale.

00:30:10.000 --> 00:30:17.119
So I I definitely I'm always like just kind of I I buy the things when they're on sale and then I figure out what I'm gonna make.

00:30:17.200 --> 00:30:20.559
And there's always like two to three options.

00:30:20.799 --> 00:30:24.240
Like it's not like there's a chicken and that's it, because that's boring.

00:30:24.799 --> 00:30:25.039
All right.

00:30:25.119 --> 00:30:26.559
So like what time do you like normally start?

00:30:26.640 --> 00:30:28.799
Like, so when like when do you start getting ready?

00:30:28.880 --> 00:30:31.759
And then like what's like a typical Monday look like?

00:30:32.240 --> 00:30:37.359
Um and and also then do you then once it's cooked, are you like I done?

00:30:37.519 --> 00:30:41.680
And then other people clean up, like and like do they kind of take the reins?

00:30:41.839 --> 00:30:46.799
Like have they learned, or or are you also like it's still my kitchen, you clean up everything.

00:30:47.039 --> 00:30:50.240
If I'm hosting, nobody better wash a dish.

00:30:50.720 --> 00:30:53.440
Like I'm taking care of you for the night, do not.

00:30:53.599 --> 00:31:01.519
Like last Monday, I had to go down in the basement and do a finance meeting, and I came up and my mother-in-law was at the sink, and I was like, Are you washing my dishes?

00:31:02.240 --> 00:31:08.400
Like, you better not be she turns around, drops it, shatters, like basically.

00:31:09.759 --> 00:31:12.240
Even when I host like a holiday, it's the same thing.

00:31:12.319 --> 00:31:14.480
Like, if I'm hosting, I'm all in.

00:31:14.799 --> 00:31:16.000
Enjoy yourself.

00:31:16.400 --> 00:31:18.319
Again, going back to the people pleaser.

00:31:18.400 --> 00:31:21.759
I want to make people happy, and that brings me joy.

00:31:21.839 --> 00:31:26.880
So so no, is that also part of is that also part of your like leadership style?

00:31:27.119 --> 00:31:27.680
Would you say?

00:31:28.160 --> 00:31:29.440
Is that like transfer over?

00:31:30.160 --> 00:31:30.640
I think so.

00:31:30.799 --> 00:31:42.880
I think even you know, in recent situations, I've used the words like I'll fall on the sword for any of you, like before you have to be exposed to some nonsense, you know.

00:31:43.119 --> 00:31:48.079
Um because people work really hard and people deserve their time when they're not at work.

00:31:48.319 --> 00:31:48.640
Yeah.

00:31:49.119 --> 00:31:58.720
And I think because I was blessed with that while I was raising my kids, I find that really, really important that people get to have their time.

00:31:58.880 --> 00:32:04.000
Like gone are the days where people are working six, 12 hour days.

00:32:04.400 --> 00:32:09.359
Like it's you're not gonna be able to retain people, they're not gonna be happy.

00:32:09.599 --> 00:32:20.720
And you know, I know because I give that, not that I know, but I've learned that I give that to them and they give it to me when I need it.

00:32:21.519 --> 00:32:26.799
And and this in in some of like this is like me just like off the cuff, just like asking.

00:32:27.119 --> 00:32:55.279
So in my understanding it by if someone's, hey, something's happening, I can only work two hours Thursday, Friday, Saturday from five to seven, because I got things or whatever it is, you would just rather instead of like whereas some people in you know, big assumptions, pointing fingers like uh uh you know, give them like demerits on their record or like you know, not punish or like fire them, or just be like, well, don't even come in.

00:32:55.359 --> 00:33:03.599
You're almost like, okay, just give me the two hours, or like, you know, it's almost like okay, hey, like we'll like make it work because then okay, I know I got you for two hours, so so and so she can come in later.

00:33:03.920 --> 00:33:07.200
You know, you like figure it out, or like you just like work around it and it's like uh all right.

00:33:07.279 --> 00:33:08.160
Uh absolutely.

00:33:08.240 --> 00:33:13.839
I mean, if the person is a quality person and they're doing their work, yeah, why not why not accommodate them?

00:33:14.319 --> 00:33:14.559
Yeah.

00:33:14.799 --> 00:33:20.640
Well, I I feel like sometimes too, like I'm in the mindset of, hey, that person for two hours probably gets more done.

00:33:20.720 --> 00:33:27.519
You know, if you put them in like you know, the right person, the right bus or the right seat in the right bus, like hey, you you get the max out of your two hours.

00:33:27.599 --> 00:33:35.519
So whether it's if they're a fast bartender and it's the beginning of an event and they can fly, you know, whatever it is, they're if they're good at running food, who knows, cooking.

00:33:35.599 --> 00:33:43.680
But like, you know, you find where they're you know excelling at and let them let them shine and use it for what you can instead of no time and no people.

00:33:44.240 --> 00:34:01.839
I was just talking to uh uh GM and he was saying how he uh he came from hotels and conference centers and something happened, it snowed, and for a like 300-person dinner, only like there was four servers.

00:34:03.680 --> 00:34:06.480
Because like it got like snowed in, nobody can make it in.

00:34:06.640 --> 00:34:09.199
So he's like, I buckled up, like, here we go.

00:34:09.440 --> 00:34:11.760
Like you just like Yeah, no, you just do it.

00:34:11.840 --> 00:34:19.440
And and I honestly like I I definitely have high expectations, um, on top of being reasonable.

00:34:19.679 --> 00:34:29.760
But even when we have like our big tournaments or big club events where I'm more in the throw of the actual event happening, I'm not gonna not pick up a plate.

00:34:29.920 --> 00:34:30.960
I'm not gonna not do this.

00:34:31.119 --> 00:34:36.800
But if I'm picking up a plate and there's three other people standing there doing nothing, there's gonna be an issue.

00:34:37.119 --> 00:34:37.440
Yeah.

00:34:38.239 --> 00:34:38.880
Yep.

00:34:39.440 --> 00:34:41.679
No, I mean, I I've I've I see it.

00:34:41.840 --> 00:35:00.079
I mean, I go to a lot of I've go to I've been to a lot of clubs, and uh you can you you can you can see like I don't know, you can just see culture and vibe and just how people and you know you've you can see when people are swamped, and like I've seen in like you know the GMs who buck, you know, I've you know so many GMs that I know, just hey, I gotta go, man.

00:35:00.159 --> 00:35:03.599
Like I just realized the kitchen's but or they just came out or just realized they're struggling.

00:35:03.679 --> 00:35:05.519
It's like, hey, you know, straight in.

00:35:05.599 --> 00:35:07.280
Or there's others who just like meh.

00:35:07.679 --> 00:35:08.559
Like, right wow, really?

00:35:08.639 --> 00:35:10.719
I thought they you're not gonna go pick up a plate or something.

00:35:10.880 --> 00:35:14.960
Like, you know, Phyllis is walking by all the plates, and like he's like, Can you grab that?

00:35:15.039 --> 00:35:16.880
You're like, bro, hell like yeah.

00:35:17.039 --> 00:35:35.679
There's been times I've like grabbed a plate to have like uh I I was actually doing a club somewhere, and it there was like a a you know, buffet for dinner, and there was this really old dude that was like trying to stand and like hold his like no one's like a couple hundred people, like no, so I walked over.

00:35:35.840 --> 00:35:37.840
I was like, let me help you, like I'll help you out, bud.

00:35:38.159 --> 00:35:49.119
I took his plate and he like held and I got and like I didn't realize someone I went like mini viral in their little community because someone snapped a picture, which I was like, Oh, you snapped the picture, but didn't help.

00:35:49.360 --> 00:35:50.719
Like, oh, okay, I see how it is.

00:35:50.880 --> 00:35:53.039
Yeah, great, great, great club culture.

00:35:53.280 --> 00:35:54.880
But they were all like, Oh, that's so nice.

00:35:55.039 --> 00:35:58.559
I'm like, the dude was struggling, like, no one thought to just go like lend a hand.

00:35:58.800 --> 00:35:59.679
Like, I don't know.

00:36:00.079 --> 00:36:11.360
No, like the other Wednesday, I'm like, I'm I was just walking through the kitchen to go talk to Chef about like kitchen renovation, and I see up on the line there's like 12 tickets, the food and beverage managers trying to expedite.

00:36:11.519 --> 00:36:19.119
I like just jumped in, like, we did it, got it cleared, and like even like the you know, the line cooks and everything, they're just like, wow, okay.

00:36:19.280 --> 00:36:26.880
And I'm like, well, no, like we're here to provide an experience, and whatever it takes to get there, like I'm gonna help if I can help.

00:36:27.039 --> 00:36:27.360
Yeah.

00:36:28.400 --> 00:36:29.039
Yeah.

00:36:30.320 --> 00:36:33.199
Another thought as I was doing that, but it went out of my head.

00:36:34.880 --> 00:36:35.599
Story of my life.

00:36:36.400 --> 00:36:37.280
Oh, I know what I was gonna say.

00:36:37.360 --> 00:36:47.920
Like, I was at the our annual family uh fall festival, and I was there with my family, like I was there for the setup and everything, but then we were attending, but I'm never really like actually attending.

00:36:48.079 --> 00:36:54.559
But I'm just like walking past and I hear this like mom talking to her daughter, and she's like, Oh, you need ketchup?

00:36:54.800 --> 00:36:57.119
Okay, give me a minute, let me cut up your brother's food.

00:36:57.280 --> 00:37:00.320
And I was like, Oh, like I'll go get you ketchup.

00:37:00.559 --> 00:37:01.519
And she's like, Wait, what?

00:37:01.599 --> 00:37:02.159
You heard that?

00:37:02.400 --> 00:37:03.360
No, no, it's okay.

00:37:03.519 --> 00:37:05.840
I'm like, no, like I'll get you ketchup.

00:37:06.159 --> 00:37:07.760
Like, why not?

00:37:09.119 --> 00:37:09.760
Yeah.

00:37:11.280 --> 00:37:13.119
So what I do.

00:37:13.760 --> 00:37:14.400
Yeah.

00:37:14.719 --> 00:37:15.599
That's what I do.

00:37:15.920 --> 00:37:25.039
When when you know, you you what's what's one lesson you hope staff learns from working with you, even if they don't like realize it?

00:37:25.280 --> 00:37:29.599
Like, like, what do you hope people take away from working under your regime?

00:37:32.079 --> 00:37:32.800
Regime?

00:37:33.119 --> 00:37:35.360
Sounds very nasty.

00:37:36.719 --> 00:37:38.320
I'm not a tyrant.

00:37:38.559 --> 00:37:38.960
No, no.

00:37:39.280 --> 00:37:40.800
I only play one on TV.

00:37:41.039 --> 00:37:56.079
Um, no, I I I think just some of my biggest things are are just like like be kind, be aware, and and what I kind of started out with was, you know, we're in the business of making people happy.

00:37:56.159 --> 00:38:03.199
We're creating memories that people will have, and that's a blessing in life.

00:38:06.320 --> 00:38:14.480
I'll also say, if you don't notice, I say blessed and blessing a lot because some people say lucky, and I don't think it's luck.

00:38:15.679 --> 00:38:15.840
Okay.

00:38:18.639 --> 00:38:19.119
I don't know.

00:38:19.199 --> 00:38:22.880
I think you put out and you get back.

00:38:23.119 --> 00:38:28.559
If that's that probably wasn't very eloquent, but you you earn what you keep, you you reap what you sow, yeah.

00:38:28.639 --> 00:38:31.440
But uh whate whatever the whatever the little jingles are.

00:38:31.519 --> 00:38:37.440
I don't know why my shoulders are going, but it's No, you put out you put out the good vibes and and hopefully they come back to you.

00:38:37.840 --> 00:38:43.920
No, the more, you know, the more you help other people, the more, you know, it all just it all just hopefully the karma works.

00:38:44.079 --> 00:38:45.039
The karma works.

00:38:45.519 --> 00:38:48.079
Um but no, yeah, I I that's Amen.

00:38:48.400 --> 00:38:49.199
I'm not even amen.

00:38:49.360 --> 00:38:49.920
I don't even know.

00:38:50.159 --> 00:38:50.880
Hallelujah.

00:38:51.199 --> 00:38:52.639
Good good Shabbos.

00:38:52.800 --> 00:38:53.199
I don't know.

00:38:53.280 --> 00:38:55.840
That's all all the things.

00:38:56.079 --> 00:38:56.960
All the things.

00:38:57.199 --> 00:38:58.800
Honestly, thank you for the opportunity.

00:38:58.960 --> 00:39:00.239
I really appreciate it.

00:39:00.480 --> 00:39:06.239
Um, I was with my director of golf this afternoon and I said, Oh, I have to go, you know, record this podcast.

00:39:06.400 --> 00:39:07.519
He's like, What podcast?

00:39:07.679 --> 00:39:10.320
And I was like, um, Private Club Radio.

00:39:10.400 --> 00:39:11.599
He's like, Oh, Denny?

00:39:11.760 --> 00:39:13.920
He's like, I listen to that all the time.

00:39:16.239 --> 00:39:18.480
You realize now I'm not gonna put you on.

00:39:18.559 --> 00:39:20.400
I'm gonna hold this for so long.

00:39:20.559 --> 00:39:22.880
And he's gonna be like, when did this?

00:39:23.039 --> 00:39:23.760
She was lying.

00:39:26.480 --> 00:39:28.239
That's actually hilarious.

00:39:28.559 --> 00:39:30.079
I was like, I swear I did it.

00:39:30.159 --> 00:39:31.599
That's why I had to leave our meeting.

00:39:31.679 --> 00:39:32.239
I swear.

00:39:37.760 --> 00:39:38.800
Oh yeah.

00:39:39.599 --> 00:39:40.559
No, thank you for coming.

00:39:40.639 --> 00:39:42.400
It's always always great when you and I talk.

00:39:42.480 --> 00:39:44.159
But no, thank thanks for coming on and sharing it.

00:39:44.400 --> 00:39:48.960
I know it's it's such a cool story, just uh, you know, the it's very unique.

00:39:51.599 --> 00:39:52.159
Awesome.

00:39:52.239 --> 00:39:53.360
Well, thank you.

00:39:54.000 --> 00:39:55.679
Hope you all enjoyed that episode.

00:39:55.760 --> 00:39:56.320
I know I did.

00:39:56.480 --> 00:39:58.800
Jen, thank you so much for coming on.

00:39:58.960 --> 00:40:00.239
Thanks for sharing your story.

00:40:00.400 --> 00:40:04.800
Thanks for being open and all you do for the industry and your club.

00:40:05.119 --> 00:40:06.639
What a great journey you've you've had.

00:40:06.880 --> 00:40:07.519
So cool.

00:40:07.760 --> 00:40:09.280
Well, that's this episode.

00:40:09.519 --> 00:40:11.840
Until next time, I'm your host, Danny Corby.