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April 24, 2024

Dank 4/2024 Unveiling the Veil: The Intricacies of Private Club Membership Vetting

Ever pondered the secretive art of club membership vetting? Get ready for an eye-opening journey with our expert guest, a seasoned professional investigator who delves into the world of background checks. Together, we unravel the proactive strategies that top-tier clubs implement to preserve their unique cultures and standards. It's not just about exclusion; it's a nuanced process of ensuring future members’ values and behaviors align with the club, thereby mitigating legal risks and upholding a safe, reputable environment. Our discussion draws a fascinating parallel between the selective processes of university admissions and the meticulous screening measures of exclusive communities.

This episode pulls back the curtain on the sophisticated techniques professional investigators use to unearth facts that evade a simple web search. We go beyond the surface, discussing how essential data like public records and breach information are intricately examined to provide predictive insights about potential members. Moreover, our guest humorously compares avocados to personal assumptions, shedding light on common misconceptions about background checks and the depth of research needed to separate facts from fiction. Whether it's the 'nuclear' option of comprehensive investigations or the more common public record searches, we dissect the art of blending technology with manual expertise to deliver the most relevant findings.

Wrapping up, we tackle the delicate subject of gossip and reputation in the private club setting. Our conversation ventures into the importance of due diligence and the potential pitfalls of relying on unverified rumors, using real-world scenarios and surprising outcomes from vetting processes that reveal the lesser-seen virtues of prospective members. We also explore the complexities of handling member behavior reports within the club environment, discussing the need for objective investigation to navigate the intricate web of social standing and subjective information. Join us on this intriguing exploration that might just shift your perspective on the exclusivity of private clubs.

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Chapters

00:00 - Predictive Information in Membership Screening

12:15 - Background Check Services and Predictive Information

24:01 - Club Membership Standards and Legal Risks

33:49 - Background Check Accuracy

37:37 - Club Membership Vetting and Gossip

47:53 - Dealing With Club Member Reports

Transcript
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00:00:00.201 --> 00:00:02.366
exclusivity models to a lot of these clubs.

00:00:02.366 --> 00:00:09.365
Some are exclusive by virtue of being that top five percent of clubs in terms of price point.

00:00:09.384 --> 00:00:31.073
But you know, come on, I mean the best gms that I work with say that we help with their culture and oh damn okay so and oh damn okay so, I was gonna say because that leads right into predictive in information.

00:00:31.073 --> 00:00:35.295
But I want to talk about diddy uh no, I already hit recording.

00:00:35.314 --> 00:00:46.853
I was like, oh, it's gonna be a perfect segue, but no, we were chatting and I brought up diddy and just because it's like a relevant topic now, um, and and what?

00:00:46.853 --> 00:00:49.567
Because you know you, you know I do magic and stuff.

00:00:49.567 --> 00:00:52.100
So what, what you're saying about predicting the future?

00:00:52.100 --> 00:00:53.363
It's not predicting the future.

00:00:53.444 --> 00:01:08.891
It was predictive information yeah, well, what we do is provide information, and there's two ways that we provide it reactively, when something bad has happened and somebody says can you help us get our arms around the extent of this and who's at fault and you know what led to it.

00:01:08.891 --> 00:01:10.073
Right, that's the reactive.

00:01:10.073 --> 00:01:18.727
In terms of the club's case, it's proactive and the whole thing is based on the same tenants that you have a college application for.

00:01:18.727 --> 00:01:20.049
The same tenants that you would have a.

00:01:20.049 --> 00:01:25.224
You know that you would have pre-employment screening for it's that past actions and facts are indicative of future behavior.

00:01:25.224 --> 00:01:29.314
You know that you would have pre-employment screening for it's that past actions and facts are indicative of future behavior.

00:01:29.575 --> 00:01:33.969
You know, and I've said, I think, on your show, that I'm an optimist.

00:01:33.969 --> 00:02:00.507
I'm not really an optimist at all, but I say I'm an optimist and I believe that people can always turn a new leaf, except that they don't, you know, and so we do have those rare moments where somebody actually figures it out and changes Is that guessing when that's going to happen is probably not in anybody's best interest, whether it's membership in a club or for a job or any other reason that you would vet someone, and associations are really good at this.

00:02:00.507 --> 00:02:02.171
They've had standards for a reason.

00:02:02.171 --> 00:02:06.066
If somebody isn't meeting the standards, now's the time, don't let them in.

00:02:06.968 --> 00:02:10.054
When it comes to the club world, removing somebody is a nightmare.

00:02:10.054 --> 00:02:19.145
There's usually a very detailed process you have to go through, which involves disciplining the person in second try and third try.

00:02:19.145 --> 00:02:22.932
Each club is different, but that process is a mess.

00:02:22.932 --> 00:02:32.848
And so when you have somebody who shouldn't have gotten in in the first place, wow, what a waste of energy and resources, what a hit to the reputation of the club.

00:02:32.848 --> 00:02:34.211
All unnecessary.

00:02:34.211 --> 00:02:40.413
If you actually looked at facts and said we can't just rely on others vouching for people.

00:02:40.413 --> 00:02:47.497
And there's a really good book out there that talks about prediction.

00:02:47.497 --> 00:02:53.991
And have you heard of the book by Nisam Taleb called Anti-Fragile, the?

00:02:54.092 --> 00:02:55.093
name rings a bell.

00:02:55.819 --> 00:02:56.080
Okay.

00:02:56.481 --> 00:02:58.145
Taleb has written a number of books.

00:02:58.145 --> 00:03:00.129
He's incredibly well-read.

00:03:00.129 --> 00:03:01.822
The business community is all over him.

00:03:01.822 --> 00:03:13.712
I think anybody that's into behavioral analysis knows him and his work and whether you love him or hate him, anti-fragile really points out it's a very long book.

00:03:13.712 --> 00:03:15.963
It's a it's a little bit of a technical book.

00:03:15.963 --> 00:03:17.086
It takes some.

00:03:17.086 --> 00:03:21.381
You can't be reading this in bed before you fall asleep and soak it in, you need to be focused.

00:03:21.502 --> 00:03:38.907
But in the end, what it says is humans are really really bad at predicting things and there are a whole bunch of situations that we skew, whether or not they're fragile, right, meaning the odds of it failing and not working out the way I predict are very high versus things that are very low.

00:03:38.907 --> 00:03:41.962
Sports betting is very, very fragile.

00:03:41.962 --> 00:03:52.163
I might think I know all about who's going to win the college football playoff next year, but I don't and I'm biased toward teams and people and I have a lack of information.

00:03:52.163 --> 00:03:54.371
But I tell myself no way my team's going to win.

00:03:54.371 --> 00:03:56.539
So that's a little bit of an example.

00:03:56.539 --> 00:04:07.444
But this is no different for wealthy people that are on a member committee, on a board at a club, deciding someone's tape, whether it's a membership director, whether it's a GM.

00:04:07.444 --> 00:04:24.014
We're really bad at predicting things and when we have less information meaning it's all information controlled by the applicant, maybe a little bit of contribution from other members in the club they don't have all the information.

00:04:24.014 --> 00:04:30.810
And now we're doing this feel-good prediction that the person's going to work out and we just chose not to have facts.

00:04:30.810 --> 00:04:39.033
So it's kind of crazy, but the anti-fragile narrative plays out over and over again in this space.

00:04:39.033 --> 00:04:57.291
That's why, if you look at something and I go back to this because I think it works really well what it takes to get accepted into a public university, think about the process and all the documentation and all the review that they do and all the money they spend looking over those applications, because they actually know what's going to be successful at a university.

00:04:57.291 --> 00:05:01.449
They have really good predictive measures of whether you're going to make it or not.

00:05:02.240 --> 00:05:06.130
And, yeah, there's always going to be the person that flakes out and you wouldn't expect it to.

00:05:06.130 --> 00:05:15.026
You know the kid who has really good grades and really good behavior and then gets to the open light and space of being in a public university right, and ends up drinking themselves out.

00:05:15.026 --> 00:05:28.149
In the first term it happens, but more than likely if you have someone that hasn't been a good student, that hasn't behaved a certain way, they're going to wash out in a much greater proportion than the good students.

00:05:28.149 --> 00:05:30.476
So universities really have this down.

00:05:30.476 --> 00:05:38.021
Clubs just haven't embraced the fact that they've said we're kind of void of information and that information goes a long way.

00:05:38.021 --> 00:05:58.612
So the predictive value is I want to believe that you're saying you're going to be an amazing member, but I'd also like to see some actual reasons that I should believe that you're a physician to do that and when there are things that we find in that background information and in the OSIP research that show us that they actually behave differently.

00:05:58.612 --> 00:06:05.699
You know, that's the predicted value, right there, yeah and it's not.

00:06:07.985 --> 00:06:09.166
This isn't every like.

00:06:09.166 --> 00:06:16.442
How often do you find weird stuff I shouldn't say weird stuff like, how often is it?

00:06:16.442 --> 00:06:18.627
Like, how big of an issue is this?

00:06:18.627 --> 00:06:29.425
You know, like I'm just trying to, you know, put it into more like a layman's terms you know, like, out of 100 applicants, do you have like how many, like what percentage might be?

00:06:29.425 --> 00:06:41.446
You know, maybe we should watch out a little bit, because, because, because it's not every person I think you've told me that before most people are like, most things you find are, you know, it's, it's all.

00:06:41.446 --> 00:06:44.692
Everything matches up, it's the few and far between.

00:06:51.040 --> 00:06:51.120
Yeah.

00:06:51.120 --> 00:06:53.911
So a little bit of a complicated question because we do different, varying degrees of vetting for clubs.

00:06:53.911 --> 00:06:58.565
So we have some clubs that are very, very stringent in how to go you know, soup to nuts, through everything we can.

00:06:58.565 --> 00:07:01.473
Others are much more restrictive on the data we look at.

00:07:01.473 --> 00:07:09.733
What I can tell you is that the majority of people that apply for membership clubs there is no derogatory information or contrary information.

00:07:09.733 --> 00:07:12.302
Then we get into varying shades, right.

00:07:12.884 --> 00:07:14.968
So you put something on your application.

00:07:14.968 --> 00:07:18.642
It looks to me like it was a misrepresentation.

00:07:18.642 --> 00:07:25.288
You tried to look like you were you know all that and a bag of chips, and you really weren't even a bag of chips.

00:07:25.288 --> 00:07:27.305
So, but that's one or two data points.

00:07:27.305 --> 00:07:37.394
Then you get things like I see behaviors that you probably wouldn't engage in at the club, certainly when you're trying to get in.

00:07:37.394 --> 00:07:46.266
But if you feel free to do these things in other environments and you've done them in the recent past well gosh, that doesn't bode very well.

00:07:46.266 --> 00:07:51.733
Maybe I have someone here who's going to be violating the decorum policy before they've even set foot in the door.

00:07:52.497 --> 00:08:30.276
And then you get into finding the behaviors that are not necessarily criminal, but they're indicative of the fact that I don't follow the rules, I don't do what I'm supposed to do, so some of it, I guess you could frame it as criminal, but it's things like how I drive, it's things like citations, problems with insurance claims, right, and you get into aside from overt behaviors where someone is demonstrating and saying so got in big trouble because I jumped off the cruise ship.

00:08:30.841 --> 00:08:32.005
This is, this is one that we had.

00:08:32.005 --> 00:08:57.100
I jumped off the cruise ship and everybody was super angry and they had the whatever Antiguan Coast Guard out there and they stopped the ship and I had, you know, ok, I mean, really, you're grown up, you're 30, and you jumped off because it was hilarious, you know, and this isn't somebody who's like Steve-O from the Jackass series, it's.

00:08:57.100 --> 00:09:01.912
This is somebody who's, you know, sells insurance for a living and wants to join a golf club.

00:09:01.912 --> 00:09:07.841
If you're going to jump off a cruise ship when you get tuned up, what are you going to do with the club when you get tuned up Again?

00:09:07.841 --> 00:09:12.240
Maybe your club is okay with that, maybe your club has different standards.

00:09:12.320 --> 00:09:19.120
But you look for those behavioral things that say I'm not going to follow rules, I'm going to do what I want and it's not up to you.

00:09:19.140 --> 00:09:20.922
You have an opportunity to do that and it's not up to you.

00:09:20.922 --> 00:09:27.206
I haven't asked you to do that, and it's not up to you or Kenneth or anybody to decide who's good and who's bad.

00:09:27.206 --> 00:09:28.768
You're just presenting the information.

00:09:28.768 --> 00:09:32.291
It's ultimately the club can decide like oh, we don't care about that.

00:09:33.052 --> 00:09:34.932
So this is just the information that.

00:09:35.474 --> 00:09:56.494
I think sometimes clubs look at something like this as it's more in depth and it's like, well, no, they're not telling anybody what, what to do, it's just hey, we're just finding the juicy information that's just out there, um, and so so here here, here's a how um, you know, with something like that, how difficult is that to find?

00:09:56.494 --> 00:10:06.721
And like so, like you know, I'm trying to think of, like someone applies for, for membership at my, how easy is it to find that, or how difficult, or you know.

00:10:06.721 --> 00:10:13.413
I guess that's another you know boiled question there, but I'll let you answer.

00:10:14.620 --> 00:10:14.801
Sure.

00:10:14.801 --> 00:10:20.360
So again, it sort of depends on what the club is engaging me, how deep they're engaging us to look.

00:10:20.360 --> 00:10:38.573
I've talked previously about the fact that the information is not linear, meaning if you want to find out information about you or me or anyone else, you're going to get some information directly from me, things like my LinkedIn I put that up, I control that information, my Facebook.

00:10:38.573 --> 00:10:42.543
But really I'll give you the cruise ship jumper example.

00:10:42.543 --> 00:10:51.015
That was hosted by a friend who was on the cruise and it's not tagged as being the member.

00:10:51.015 --> 00:10:57.052
So if I were on that person's social media I would see the hilarious guy jumping off.

00:10:57.052 --> 00:11:01.142
It doesn't say who it is, so we can identify who he is.

00:11:01.142 --> 00:11:01.863
The club can identify who he is.

00:11:01.863 --> 00:11:02.043
It's him.

00:11:02.043 --> 00:11:02.623
So we can identify who he is.

00:11:02.623 --> 00:11:03.303
The club can identify who he is.

00:11:03.303 --> 00:11:03.764
It's him.

00:11:03.764 --> 00:11:07.567
So finding that involved us looking into that sphere, right.

00:11:07.567 --> 00:11:14.413
So we have to go into buckets where we don't necessarily know there's going to be information and the information is going to be unstructured.

00:11:14.413 --> 00:11:16.793
When we find it, then we can present it.

00:11:16.793 --> 00:11:26.726
Now that, you know, also feeds into the breadcrumbs idea, and that's that we find one and then we go to the next one and the next one and the next one.

00:11:26.726 --> 00:11:30.860
So, opening that up, said, okay, this person has a group of people and, by the way, we've got coinciding dates.

00:11:30.860 --> 00:11:32.264
These are the people that were on the ship.

00:11:32.264 --> 00:11:35.000
These are the people that also are friends with that person.

00:11:35.000 --> 00:11:36.966
Let's start quickly looking in those buckets.

00:11:37.508 --> 00:11:40.563
That's when we find the story of dude.

00:11:40.563 --> 00:11:44.504
And it's by the first name, we'll call him steve Dude.

00:11:44.504 --> 00:11:47.437
And it's by the first name, we'll call him Steve.

00:11:47.437 --> 00:12:05.360
Steve actually had the Antiguan Coast Guard called out and they stopped the frigging ship and they kicked he and the wife off the ship and they're banned from the cruise line forever.

00:12:05.360 --> 00:12:07.663
And none of that was posted directly by him.

00:12:07.663 --> 00:12:10.429
I'm pretty sure he doesn't want his employer to see that right Works for big companies, but it's there.

00:12:10.429 --> 00:12:15.684
And so where you let me look dictates how much I'm going to find.

00:12:15.825 --> 00:12:17.990
And then from there it's not easy.

00:12:17.990 --> 00:12:24.629
It's not as easy as getting the tech savvy kid that works in the office of the club to look on Facebook.

00:12:24.629 --> 00:12:42.846
Certainly do that, because sometimes that's a layup and you find the easy information, but that's what you're paying for a company like mine to do is to look for any and all facts that aren't easy to find and that takes the right training, the right equipment, access.

00:12:42.846 --> 00:12:55.547
And the craziest thing is how busy our R&D department is, because things are rolling out at a continuous basis, things like data breach data.

00:12:55.788 --> 00:13:00.808
Once it becomes public and it's out there, it's full of intimate details about things.

00:13:00.808 --> 00:13:03.688
But even these breaches that happened four or five years ago.

00:13:03.688 --> 00:13:08.812
We find all kinds of information from the data breach data which doesn't live anywhere.

00:13:08.812 --> 00:13:22.349
But if you have it and you have it on a server and you download it every time data breach information is published, well then you've got a whole new repository of stuff that people tapping Google are never going to find, but it's public and it's laying around waiting to have.

00:13:22.349 --> 00:13:29.225
So, in terms of home gamers, thinking about doing what we do and being successful, limited opportunity.

00:13:32.280 --> 00:13:43.870
Can you briefly go into like so something like finding Mr Jumper here, what level package about is?

00:13:43.870 --> 00:13:44.993
Is that information getting?

00:13:44.993 --> 00:13:45.623
Is that more of like?

00:13:45.623 --> 00:13:45.702
The?

00:13:45.702 --> 00:13:46.265
Is that like higher end?

00:13:46.265 --> 00:13:46.847
Is that more of like?

00:13:46.847 --> 00:13:47.490
Is that like higher end?

00:13:47.490 --> 00:13:48.436
Is that more of the middle?

00:13:51.365 --> 00:13:52.889
No, that was real close to the middle.

00:13:52.889 --> 00:13:55.280
Yeah, maybe a bit above the middle, I think.

00:13:55.280 --> 00:14:07.385
In total, you know, we offer nine packages really, with number nine being the nuclear variant and number one being a lot of public record data just done correctly.

00:14:07.385 --> 00:14:22.716
What I mean by that is if you think about pre-employment screening and the $29.95 super background search that you see advertised all over the web, you want to do a background check on your neighbor, so you go to whatever Zippy search and it's $19.95.

00:14:22.716 --> 00:14:25.167
Those are data.

00:14:25.206 --> 00:14:26.494
Brokers sell information.

00:14:26.494 --> 00:14:29.664
What they also sell you is a disclaimer.

00:14:29.664 --> 00:14:42.142
So there's several asterisks that say based on where we looked, which was under my iPhone based on where we looked, these are the records that we found, and so they limit what they're looking at and they buy data that's already available.

00:14:42.142 --> 00:14:45.945
And so they limit what they're looking at and they buy data that's already available and it's always incomplete.

00:14:45.945 --> 00:14:47.767
It's grossly incomplete.

00:14:47.767 --> 00:14:50.688
They come up with things like a national background check.

00:14:50.688 --> 00:14:53.311
There is no national background check.

00:14:53.311 --> 00:14:54.913
Our records are firewalled off.

00:14:54.913 --> 00:14:58.995
They're very difficult to find If you're using someone with a common name.

00:14:58.995 --> 00:15:00.397
It's a nightmare.

00:15:00.397 --> 00:15:08.806
You have to have skills, processes, tools to do that stuff, and so when we offer a low-end package.

00:15:08.826 --> 00:15:09.768
We do the public record thing correctly.

00:15:09.768 --> 00:15:14.246
We figure out all the places where records could exist and we search all of them.

00:15:14.246 --> 00:15:20.572
We don't use a data broker who says this is what I've got and no, it's not complete and it'll never be complete.

00:15:20.572 --> 00:15:26.883
They try and be a little more artful with their disclaimers than what I was saying, but that's the reality.

00:15:26.883 --> 00:15:29.307
There isn't a place to go.

00:15:29.307 --> 00:15:36.990
The CSI shows and the person with the cool haircut on the keyboard who finds everything in five seconds oh, look at this.

00:15:36.990 --> 00:15:45.514
That's a fantasy, and the record system in this country is becoming more wild than ever before.

00:15:45.514 --> 00:15:49.831
So you can get the records, but you have to pay to get them.

00:15:49.831 --> 00:15:54.989
You have to search a certain way, you have to pay, whether or not you get a response or not.

00:15:55.460 --> 00:16:03.947
These municipalities have figured out this is a money-making adventure now, and so freedom has a price and you have to know who would have jurisdiction.

00:16:03.947 --> 00:16:05.926
We have issues all the time.

00:16:05.926 --> 00:16:18.302
We have a club that's in Memphis and it was a struggle with them to say well, you want us to pay a little bit more, and I said no, because you sit on the border of Mississippi, arkansas and Tennessee.

00:16:18.302 --> 00:16:23.321
So people have records and the Arkansas records are not available in Tennessee.

00:16:23.321 --> 00:16:25.822
No matter how hard I look, I can't find them.

00:16:25.822 --> 00:16:31.985
They're walled off and if you don't want me to look in those places, don't complain when somebody you talk about.

00:16:32.046 --> 00:16:50.740
You know you and I have talked about how it, but within that package the jumper was probably very near the middle, maybe a little above the middle.

00:16:50.740 --> 00:16:56.854
We look at the sphere and we do that literally like an onion, one layer at a time.

00:16:56.854 --> 00:16:58.985
Do you want this additional layer of searching?

00:16:58.985 --> 00:17:08.093
The bad news with the additional layer is you're spending a little bit of money and a lot of what I'm finding when I go to that next level is stuff I've already found.

00:17:08.093 --> 00:17:10.788
That's OK, I'm going to find unique stuff.

00:17:10.788 --> 00:17:29.228
But each time we move a little bit further out, it's probably the law of diminishing returns, so pricing of our packages sort of also decreases, even though we've got a lot of information that we have to find a second time or a third time or a fourth time.

00:17:29.228 --> 00:17:30.846
It's just the nature of the beast.

00:17:38.942 --> 00:17:39.544
I'm trying to figure out.

00:17:39.544 --> 00:17:43.079
Now I want to go back to the predictive information.

00:17:43.079 --> 00:17:44.945
How can like?

00:17:44.945 --> 00:17:45.647
What's the?

00:17:45.647 --> 00:17:46.390
What I'm looking for?

00:17:46.390 --> 00:17:47.919
And I'll let me make a note.

00:17:47.919 --> 00:17:58.623
Um, what are some like takeaways for?

00:17:58.623 --> 00:17:59.182
Like, so?

00:17:59.182 --> 00:18:07.676
So, when it comes to predictive information, is it?

00:18:07.676 --> 00:18:11.574
Is it you and your company?

00:18:11.574 --> 00:18:12.055
Is it like?

00:18:12.055 --> 00:18:15.492
Are you the the predictive informator?

00:18:15.492 --> 00:18:16.596
Like, so like?

00:18:16.596 --> 00:18:18.752
Are you the one taking all the information and looking?

00:18:18.752 --> 00:18:20.710
Is it programs?

00:18:20.710 --> 00:18:22.815
Is it um?

00:18:23.056 --> 00:18:26.375
no, in terms of the information we presented.

00:18:26.375 --> 00:18:59.135
And then we presented an informant where things that we think are and the term is responsive things that we think would actually make someone pause or that they would want to evaluate we their court record history, for instance right, if they are posting things that are inflammatory directly, obviously those are going to go near the top and we keep going and presenting it in an order Because of the volume of what we found.

00:18:59.135 --> 00:19:06.060
Most of our report is comprised of links, and those are links to data that we found.

00:19:06.060 --> 00:19:12.006
So it's definitely a data point about Denny Corby, but it really isn't going to make any difference.

00:19:12.006 --> 00:19:17.885
It's yet another address history in yet another database that's on the web, right.

00:19:17.885 --> 00:19:19.769
So it's something that we found.

00:19:19.769 --> 00:19:31.132
It's the fact that you had a MySpace and there's a directory that said that you had a MySpace years ago, and that kind of information usually isn't contributory toward making a decision.

00:19:31.132 --> 00:19:46.497
But again, we disclose everything that we find and we don't evaluate it, we just present it and you know there are things that you can say in Texas that you probably can't socially say in Northern California.

00:19:46.497 --> 00:20:04.405
We're just a diverse country and the behaviors and norms in one place are insults in another, and so I have to leave it up to the clubs to sort of say you know what matters to us and remember, we're not just about yes or no, it's not just red or green.

00:20:04.405 --> 00:20:11.949
Sometimes there's a conversation to be had, so we'll provide data and someone will say well, this is an unfortunate thing, but it was five years ago.

00:20:11.949 --> 00:20:20.083
It's not the best, but I'm going to bring it up to the member and I'm going to remind them that at the club, something like that would really be frowned upon.

00:20:20.083 --> 00:20:28.429
And to make sure that you're clear that you're joining a club where the behaviors are different than those and you set the tone.

00:20:28.429 --> 00:20:33.457
How about you have that conversation and then they defend themselves and say no, I'm going to act over and over.

00:20:33.457 --> 00:20:39.007
Oh cool, now I just need to get out your unfit for membership.

00:20:39.007 --> 00:20:44.951
You know, and it gives the clubs opportunities to work with that data in different ways to help them with the decision making process.

00:20:45.553 --> 00:20:48.775
It's not always a layoff, the guy that jumps off the ship.

00:20:48.775 --> 00:21:02.071
I'm betting there's some clubs that would say if he jumps off the cabana roof into the pool a couple times, you know, with the Jägermeister bottle it's okay, and other clubs it would be.

00:21:02.071 --> 00:21:03.253
This is not the right time.

00:21:03.253 --> 00:21:04.856
I think that that's a big part of it.

00:21:04.856 --> 00:21:09.107
What's going on in your life and is this the right time?

00:21:09.127 --> 00:21:15.833
I had a club who came back and called me and said you found that the police were at their house four times in the last year.

00:21:15.833 --> 00:21:19.619
I did yes, that's correct, that's the data.

00:21:19.619 --> 00:21:21.251
Four times the police were called to the house.

00:21:21.251 --> 00:21:23.625
I don't have more than that.

00:21:23.625 --> 00:21:25.744
That department doesn't tell me the nature of the runs.

00:21:25.744 --> 00:21:28.875
But what's going on in the house?

00:21:28.875 --> 00:21:30.550
The police are coming four times.

00:21:30.625 --> 00:21:31.990
How often have the police been to your house, denny?

00:21:31.990 --> 00:21:33.830
Probably a lot in your case.

00:21:33.830 --> 00:21:42.332
Regular folk usually don't need the police a lot and doesn't four times stand out.

00:21:42.332 --> 00:21:44.511
So what's going on?

00:21:44.511 --> 00:21:52.638
So when you add four times to some other behaviors that say maybe I'm not a perfect fit, it makes it a lot easier.

00:21:52.638 --> 00:21:56.115
But I think that's the whole point of being exclusive, right.

00:21:56.115 --> 00:22:13.472
That's the whole point of you have to exclude sometimes and you have to set a baseline, and I think there's probably even situations where now is not the right time for you to join our club and we're being a little bit choosy and you have more defects than most of our normal members.

00:22:13.472 --> 00:22:16.030
So why am I rolling the dice on you right now?

00:22:16.030 --> 00:22:33.977
You know, and maybe we'll see in a couple years if it changes, or you know, and that's a decision that they're going to have to make, but I think you have people think about it this way Would you invest money with someone that was showing signs that they don't follow rules?

00:22:34.964 --> 00:22:41.358
And also you found out I told you from an investment due diligence standpoint they had the police at their house four times.

00:22:41.358 --> 00:22:43.125
No, they don't have a criminal record for the shooting.

00:22:43.125 --> 00:22:44.550
They wouldn't have taken away a handcuff.

00:22:44.550 --> 00:22:50.493
Would that make you feel super good about handing them $3 million to start a new venture?

00:22:50.493 --> 00:22:53.380
Probably not.

00:22:53.380 --> 00:22:59.153
At a minimum, there'd be a conversation, right, and you'd hope that there'd be a really quick answer.

00:22:59.153 --> 00:22:59.914
And you know what.

00:22:59.914 --> 00:23:02.375
You can always call me back and say this is the answer they gave me.

00:23:02.375 --> 00:23:03.359
Can you help me verify that?

00:23:03.359 --> 00:23:05.991
That's always a possibility.

00:23:05.991 --> 00:23:10.957
Clubs can always call and say here's the additional information we obtained about that.

00:23:10.957 --> 00:23:12.670
Can you provide the insight?

00:23:12.670 --> 00:23:17.794
Sometimes I can't, sometimes there isn't more to get, but a lot of times there is once I know something else.

00:23:18.726 --> 00:23:26.711
The secret to the story is the police officer was really his fiance and he wanted to see her, so he would call the police.

00:23:26.711 --> 00:23:32.516
He would call 911 to say, hey, send over so-and-so, I need help.

00:23:33.156 --> 00:23:36.192
She shows up, it seems like a long way around there.

00:23:41.773 --> 00:24:01.209
But so I was saying this earlier I feel like now is the time for clubs to try so many new things and like push the barrier a little bit, or even like now is the time to, if they might want to do a little bit more of like investigative, backgroundy, fact checking on their members.

00:24:01.209 --> 00:24:04.298
Like now is the time there's there's hasn't been a better.

00:24:04.298 --> 00:24:11.597
You know, demand is so much, uh, higher than supply for clubs and membership and the waitlist.

00:24:11.597 --> 00:24:19.579
Like now is the time more than ever to be pickier with your members, because you can, because if you don't like someone, it's not like you don't have a.

00:24:19.579 --> 00:24:20.625
Have a, have a waitlist Now.

00:24:20.625 --> 00:24:25.695
You have so many people waiting to come in, just wait, so why not?

00:24:25.695 --> 00:24:27.886
This is the time now to do it.

00:24:28.710 --> 00:24:32.693
Well, listen, I agree with you and the industry is doing great and it's fantastic.

00:24:32.693 --> 00:24:36.255
And the number of clubs we contact with waitlists is almost 100 percent.

00:24:36.255 --> 00:24:39.734
I'm sure the number of clubs that contact us, it's almost 100 percent.

00:24:39.734 --> 00:24:43.249
I have waitlists and some have waitlists in absolutely every category.

00:24:43.249 --> 00:24:45.771
Some have maybe one or two categories that are open.

00:24:45.771 --> 00:25:11.607
But remember, despite it being a good time to be choosy, a big part of using Kennis is because you don't want to put yourself in a position where, as a club, you just decided not to look for the bad information and then the bad event happens and board members love to say well, we've never had a mass shooting at our club, so we're going to assume that that's just not the kind of thing that happens here.

00:25:11.607 --> 00:25:14.771
At whatever Hearst you know we don't do things.

00:25:14.771 --> 00:25:18.251
It would be in poor taste to have a mass shooting and none of our members would do that.

00:25:18.251 --> 00:25:20.972
Okay, well, it's not always just about a mass shooting.

00:25:20.972 --> 00:25:25.226
I can't tell you how many lawsuits are filed against clubs because of behavior of a member.

00:25:25.226 --> 00:25:28.551
And look and look at anybody that you want to.

00:25:28.551 --> 00:25:37.151
Look at a celebrity that has broken, Look at a media, Look at somebody who's been involved in a mass shooting, what's the first thing the media does?

00:25:37.151 --> 00:25:38.951
They do exactly what we do.

00:25:38.951 --> 00:25:45.876
They do their version of it, but they dig into the past and they try and say look at all the predictive things that we're leading up to this.

00:25:45.876 --> 00:25:55.967
Every time our government, the people that are trying to protect us, have an incident and the incident goes through, somebody in the media will say look at all the predicted things.

00:25:55.967 --> 00:25:58.994
And the government failed to catch this person.

00:25:58.994 --> 00:26:00.727
They knew this person was a problem, right?

00:26:00.727 --> 00:26:05.828
This person was going to blow up a building or this person was going to shoot somebody and you could see that it was coming.

00:26:05.828 --> 00:26:08.273
That's exactly what we're talking about.

00:26:08.273 --> 00:26:18.606
So, over and above refining and honing the culture of your club by letting in people that truly are going to fit in the club, forget about that.

00:26:18.606 --> 00:26:25.271
It's the reasonableness of saying we just choose not to look, we're just going to go with recommendations, because we always have.

00:26:25.271 --> 00:26:28.247
Clearly, the world has changed.

00:26:28.247 --> 00:26:39.097
If you look around, there's no organized, structured anything from employment to volunteering that doesn't have some level of fact-based vetting.

00:26:39.097 --> 00:26:50.796
Going on, Clubs are just fine and they're uniquely positioned for a fraction of the initiation fee to meet that and keep the wolves at bay.

00:26:51.096 --> 00:26:55.174
A lot of the time you're going to find predictive stuff and those are the people that end up breaking.

00:26:55.174 --> 00:26:56.871
And I know you and I have talked about this.

00:26:56.871 --> 00:27:08.054
Your strata in society has nothing to do with your odds of having a mental health condition and in no way am I picking on people that have a mental health condition.

00:27:08.054 --> 00:27:12.345
But when people that have a mental health condition hurt somebody, somebody's still going to fail.

00:27:13.005 --> 00:27:16.556
If there were predictive values and the cause really doesn't matter, does it?

00:27:16.556 --> 00:27:25.556
If it was somewhat predictable to say this person really isn't suited for membership, so at a minimum you've got to do it in hopes of getting that.

00:27:25.556 --> 00:27:27.230
Let's say it's one in 10.

00:27:27.230 --> 00:27:28.730
Let's say it's one in 15.

00:27:28.730 --> 00:27:29.913
Members that are hard enough.

00:27:29.913 --> 00:27:34.313
We send something back and it's a hard enough not fit for membership.

00:27:34.313 --> 00:27:36.878
That alone is the value.

00:27:36.878 --> 00:27:42.486
And if it's bad enough, if somebody actually gets hurt at the hands of a member, what is the price associated with that?

00:27:42.486 --> 00:27:55.212
That would be 50 years of tenancies, 100 years of tendencies, versus one situation where a staff member got hurt, a guest got hurt, another member got hurt.

00:27:55.212 --> 00:27:58.363
You know, come on, it's a no-brainer.

00:27:58.363 --> 00:28:04.363
But the rest of society has looked at this and said we're 100%, adapting it because it works.

00:28:04.363 --> 00:28:06.107
The predicted value holds true.

00:28:06.749 --> 00:28:08.513
And what I said about anti-fragile, it's true.

00:28:08.513 --> 00:28:12.132
We are terrible at predicting, we're just awful at it.

00:28:12.132 --> 00:28:14.993
And everybody likes to say they're a good judge of character.

00:28:14.993 --> 00:28:16.471
There is no such thing.

00:28:16.471 --> 00:28:18.190
There is no such thing.

00:28:18.190 --> 00:28:20.012
That's just arrogance.

00:28:20.012 --> 00:28:23.071
And listen, I used to do it too, until I started seeing.

00:28:23.071 --> 00:28:26.280
You know, my judgment, combined with facts, was a lot better than my judgment, and I'm really smart.

00:28:26.280 --> 00:28:31.253
Just ask me the facts was a lot better than my judgment, and I'm really smart.

00:28:31.273 --> 00:28:32.438
Just ask me how smart are you, Paul?

00:28:32.960 --> 00:28:33.721
I'm uber smart.

00:28:33.721 --> 00:28:37.924
It's kind of scary.

00:28:37.924 --> 00:28:43.648
Plus, the coolest reason to work with Kainis is to tell people we have a guy in Detroit that takes care of these things.

00:28:43.648 --> 00:28:48.211
He doesn't want to say that we need to call the guy from Detroit.

00:28:48.211 --> 00:28:52.211
I wasn't wearing my Yankees are.

00:28:57.508 --> 00:28:58.672
You just beat me to it.

00:28:58.672 --> 00:28:59.494
That's so funny.

00:28:59.494 --> 00:29:03.090
I'm probably going to end that one.

00:29:03.090 --> 00:29:28.147
I'll probably keep that as one episode and then I'll probably go that as one episode and then I'll probably go into this one, or it might be a part one and part two, I don't know, because now that starts leading into to me the legality of things in terms of I can only go so far down that road, meaning I'm not a lawyer.

00:29:28.169 --> 00:29:40.230
And if somebody listens to this and says that's how I can only go so far down that road, meaning I'm not a lawyer, and if somebody listens to this and says that's how it works, no, no, no, I meant so from a club's point of view.

00:29:40.310 --> 00:29:41.993
You give the proper information.

00:29:41.993 --> 00:29:44.759
That wouldn't put a club at.

00:29:44.759 --> 00:29:46.905
I guess that would probably like.

00:29:46.905 --> 00:29:57.255
You just present the information and I'm assuming big, big, big assumption that there might be other companies who do similar things.

00:29:57.255 --> 00:30:01.198
That might not be, I don't want to say reputable, but can they?

00:30:01.198 --> 00:30:06.821
Can, can clubs be given the wrong information and can anything be done about that?

00:30:06.821 --> 00:30:14.815
Be done about that like, so like can somebody use like a less, less inferior, maybe someone who's not approved or I don't know?

00:30:14.815 --> 00:30:26.086
You know about investigative, uh, you know creds and stuff, but, like you know, if I'm xyz club, you know bogey springs and oh I have bob, he'll, he'll get me all all this info.

00:30:26.086 --> 00:30:30.136
Can, can, as a club, can I get bad info and can that hurt me?

00:30:32.145 --> 00:30:33.972
Well, I don't know that I want to do an episode on this.

00:30:35.105 --> 00:30:35.787
Let me explain to you.

00:30:35.787 --> 00:30:39.815
So here's the answer.

00:30:39.815 --> 00:30:43.452
You can have whatever standard you want and so I'll give you.

00:30:43.452 --> 00:30:45.859
We'll go back to my college admissions, right?

00:30:45.859 --> 00:30:57.298
So let's say they say we want to do an in-person interview with you and you have a bad day where you don't like the interviewer or you're off your game or you took the wrong meds and you you pooch it.

00:30:57.298 --> 00:31:00.584
You don't get a redo.

00:31:00.584 --> 00:31:12.198
So if you come into the club and you're being interviewed and the membership member director says I didn't like how they acted, I don't like their behavior, so no, the clubs can pick what they want to use.

00:31:12.198 --> 00:31:23.830
If somebody gave them data and said this applies to Denny and Denny's application process and it wasn't information about Denny I don't think they can ever be held to that.

00:31:24.593 --> 00:31:35.911
The only way that a private club can get into trouble actual legal trouble aside from I'm not saying a lawyer can't concoct a theory and file a lawsuit, but here's the way the courts work.

00:31:35.911 --> 00:31:39.559
They're used to things Divorces they understand a divorce.

00:31:39.559 --> 00:31:41.732
Drunk drivings they understand drunk drivings.

00:31:41.732 --> 00:31:45.602
Failure to fulfill a contract courts get that.

00:31:45.602 --> 00:31:59.300
When you come in with a new legal theory that something was done wrong, you're going to run into the fact that private clubs can set their own standards and the only way to really pierce that is to try and go with some attack on your civil liberties.

00:31:59.910 --> 00:32:30.797
So if you're disabled, there's an act that covers that If you belong to a certain group a protected class, as they call it someone with a disability would fall into that, a person of color would fall into that then you can bring a suit if you are mistreated by virtue of your disability, your race, your gender, and then you can say my gender is why I didn't get in the club and that's what they did wrong.

00:32:30.797 --> 00:32:35.300
You can be in one of those groups and still not be fit for membership.

00:32:35.300 --> 00:32:43.924
So as long as the club doesn't mistreat you because of your protected class, the clubs can do whatever they want.

00:32:43.924 --> 00:32:50.657
You know, I've talked to a couple of different lawyers who laugh and say you can do whatever you want to the white guys and really they can just set a standard.

00:32:50.657 --> 00:32:54.599
They can and the risk of being sued is incredibly small.

00:32:54.599 --> 00:32:58.765
So you know the answer is that you?

00:32:58.845 --> 00:33:00.756
get to set the standard and the data.

00:33:00.756 --> 00:33:01.239
Remember you.

00:33:01.520 --> 00:33:26.176
You know, when it comes to the data, what's the difference between that and a member coming down the hall and saying to the to the gm, you don't, you don't want that quality in here I think for me, I was just trying to think of a way to set you up for you know, in my head I was hoping there was going to be like a sort of like an easier yes to put you in like a better light of like you know.

00:33:26.176 --> 00:33:34.221
Oh, they can get bad information or like just misinformation from Joe Schmo they're like local and you know or like something they just like find online.

00:33:34.369 --> 00:33:39.843
It's usually the quality of the information is probably going to be the same.

00:33:39.843 --> 00:33:40.613
It's the death.

00:33:40.613 --> 00:33:48.819
So if Joe does a DMV driving history and I do a DMV driving history, they're going to be the same.

00:33:48.819 --> 00:33:56.378
The problem is that they buy a little bit of data the criminal records, maybe the driving history, the sex offender registry.

00:33:56.378 --> 00:33:58.227
That's a no-brainer, anybody can search that.

00:33:58.227 --> 00:34:03.801
But but these companies have come up with that I compete with in the background check world.

00:34:03.801 --> 00:34:06.474
It's kind of like deluxe.

00:34:06.474 --> 00:34:09.572
When you go to get lunch I'm going to get the deluxe.

00:34:09.572 --> 00:34:12.221
You know, fries, coleslaw.

00:34:12.221 --> 00:34:14.894
Is it really deluxe?

00:34:14.894 --> 00:34:15.336
I don't know.

00:34:15.336 --> 00:34:21.811
But they've come up with a national search and the national search is the disclaimer in.

00:34:21.811 --> 00:34:37.018
The national search is the disclaimer form, and so it says based on the bodies that report and the searches that we choose to conduct, which is I went to Zippy Search, which was cheap, because I want to make the full out of that $19.95, I want to make $17.

00:34:37.018 --> 00:34:41.858
So I bought the $3 data and within the $3 data I found three records.

00:34:41.858 --> 00:34:44.016
So that's what you're going to get.

00:34:44.016 --> 00:34:46.175
Now there are 19 records out there in existence.

00:34:46.215 --> 00:34:57.516
But the disclaimer is it's just based on where I look and what I do, and the real problem for clubs and everybody else HR people are usually a little sharper because they've been trained on some of this stuff.

00:34:57.516 --> 00:34:59.753
You've got to know the difference in what you're buying.

00:34:59.753 --> 00:35:01.844
But why would you right?

00:35:01.844 --> 00:35:04.052
It's like asking me how does electricity work?

00:35:04.052 --> 00:35:04.454
I don't know.

00:35:04.454 --> 00:35:07.690
I use it all the time and I have no clue what that's about.

00:35:07.690 --> 00:35:10.717
I don't touch it physically because that's bad.

00:35:10.717 --> 00:35:11.298
I learned that.

00:35:11.298 --> 00:35:17.731
Other than that, I'm like whatever it does, it can do that in the background and people should feel the same way about background checks.

00:35:17.731 --> 00:35:19.717
I don't need to know what's in there.

00:35:19.717 --> 00:35:21.481
The problem is it's just become.

00:35:21.481 --> 00:35:37.592
I don't need to know what's in there, the problem is it's just become.

00:35:37.592 --> 00:35:38.693
I brought this up in the show once before.

00:35:38.693 --> 00:35:39.472
It's like breakfast right.

00:35:39.512 --> 00:35:41.255
I mean, you already have breakfast and my granddaughter's pretty different.

00:35:41.255 --> 00:35:43.838
You know I have coffee, she has a Slurpee Mountain Dew Slurpee and you know you're an avocado toast guy.

00:35:43.838 --> 00:35:44.097
It's obvious.

00:35:44.097 --> 00:35:45.519
Oh my god, that's so funny.

00:35:46.721 --> 00:35:57.405
So I was at the grocery store once and this dude is standing there I'm not even kidding like, looking like, not frantic, but he's just like looking, and I was.

00:35:57.405 --> 00:36:07.534
I I end up being like next to him because I was looking at avocados and he's like hey man, you, you, you look like you know about avocados.

00:36:07.534 --> 00:36:08.376
Can you help me out?

00:36:08.376 --> 00:36:14.217
My, my, my, my, my wife or my, my stepdaughter's coming into town.

00:36:14.217 --> 00:36:16.692
She's in college, she's all about this stuff.

00:36:16.692 --> 00:36:17.512
I know nothing.

00:36:17.512 --> 00:36:19.815
And he was like what he was like what do you know about avocados?

00:36:19.815 --> 00:36:22.460
Like it was, I haven't.

00:36:22.780 --> 00:36:24.021
It's so many bring that up in my.

00:36:24.021 --> 00:36:32.378
I have a, a notes of just like funny, it's just, you know, comedy and just things that happen, and that's that's in there and it makes me laugh whenever I scroll past it.

00:36:32.378 --> 00:36:46.451
He was frantic, so there's a phrase that I heard and then you have your way of saying it and it's actually come up more.

00:36:46.451 --> 00:37:00.782
It's more common than I thought would be and it's my members are better investigators yes, so we like to talk about books, you and I um Malcolm Goldwell.

00:37:01.402 --> 00:37:03.365
Yep 10,000 hours, right.

00:37:03.365 --> 00:37:10.824
So there are people who will invest 10,000 hours in digging and snooping.

00:37:10.824 --> 00:37:12.677
It's a variant of what we do.

00:37:12.677 --> 00:37:14.054
You've got to put the time in.

00:37:14.054 --> 00:37:21.356
It's not the same because you're usually stuck with Google to do your digging, but you can do the same thing.

00:37:21.356 --> 00:37:26.838
Somebody can spend endless amounts of time saying who is Denny, who's Denny Spear?

00:37:26.838 --> 00:37:28.461
Now let me start looking into those people.

00:37:28.461 --> 00:37:34.083
Let me connect the dots manually on my own, and a lot of times they can find it to social media.

00:37:34.083 --> 00:37:36.802
But sometimes they'll get the public records and things like that.

00:37:37.646 --> 00:37:39.672
Your members also have the benefit of gossip.

00:37:39.672 --> 00:37:55.838
So in a lot of tight communities and this doesn't apply to all clubs, because you can't you can't say that you're in metropolitan um, los angeles or atlanta, and it's a.

00:37:55.838 --> 00:37:57.384
You know, it's a tight-knit community.

00:37:57.384 --> 00:37:58.469
It's not a tight-knit community.

00:37:58.469 --> 00:37:59.931
There's people moving in and out all the time.

00:37:59.931 --> 00:38:01.295
There's's people from all over the place.

00:38:01.295 --> 00:38:03.219
The world is becoming much more transient.

00:38:03.219 --> 00:38:07.496
People move around for work opportunities, marriage, whatever.

00:38:08.141 --> 00:38:14.231
But when you do get a tight-knit community with a club in it, there's a lot of information and there is a lot of gossip.

00:38:14.231 --> 00:38:24.639
This is interesting to me because you will have clubs who will take action on someone's application based on gossip said by other members.

00:38:24.639 --> 00:38:29.121
In a way, it kind of works, but it's also kind of broken.

00:38:29.121 --> 00:38:37.101
It works because if the members that are telling you this stuff are concerned about it and there aren't any good members, well then that's a pretty good indicator.

00:38:37.101 --> 00:38:55.414
The person's probably not going to work out right, not going to work out right, but you're willing to toss their application over those conversations which could be contrived and maybe aren't based on a lot of facts or valid information, but clubs will act on that.

00:38:55.414 --> 00:39:03.222
So the good news is it gives you an opportunity to keep people out that aren't going to be a good fit or have potentially exposure and liability.

00:39:03.710 --> 00:39:09.362
So you're doing the ultimate correct thing, you think, but you're doing it without fact.

00:39:09.362 --> 00:39:13.260
You're doing it based on somebody's subjective interpretation of things.

00:39:13.260 --> 00:39:35.139
So unless they can say this, you know I had a club who called me and said there's someone who said that this person's teen son was sexually aggressive with another community member's daughter and this is something that they're thinking about calling the police, and I said I don't know, I can't find a fact.

00:39:35.139 --> 00:39:39.530
So that's, if that's true, that's terrible.

00:39:39.530 --> 00:39:45.396
And if it's true, it's not in a searchable fashion and it sounds like something that somebody said.

00:39:45.396 --> 00:39:46.974
So is it true?

00:39:46.974 --> 00:39:48.496
And this is all third party.

00:39:48.496 --> 00:39:52.902
This is a third party for somebody else who knows the mom of the girl.

00:39:52.902 --> 00:40:02.503
And I said, no, we'll look, but there's nothing floating around in public domain that points to that lone official that says it actually happened.

00:40:02.503 --> 00:40:10.760
And somebody was so long answer so no, no, no, because it's, it's.

00:40:11.802 --> 00:40:16.838
It was just fascinating that when you know, it just came up in conversation.

00:40:16.838 --> 00:40:24.030
Um, because for me, you know, I, when chatting with people, things come up, and you know, so it was, it was, it was talking about the vetting Cause.

00:40:24.030 --> 00:40:32.380
I was asking uh, you know, they had a big wait list, all this, and multiple times, oh so do you guys have like a like, a like a vetting process or anything?

00:40:32.380 --> 00:40:36.077
And they'll, it's all our, our, our members are pretty good at that.

00:40:37.621 --> 00:40:40.313
All right, then I'll give you.

00:40:40.313 --> 00:40:41.574
I'll give you an interesting story.

00:40:41.574 --> 00:40:51.760
I actually told this a couple times before to prospective clubs the Detroit Lions, who are doing much, much better, who are doing much, much better.

00:40:51.760 --> 00:41:00.300
But in the past the Detroit Lions had a coach who came in and this is an employment situation, so it's governed by different rules than the private club standard.

00:41:00.300 --> 00:41:04.030
But they had a coach well-known, kate.

00:41:04.070 --> 00:41:07.000
Matt Patricia came in referring the Patriots, took over as head coach.

00:41:07.000 --> 00:41:33.282
He was here, I think, for a year and a half, when a reporter from the Detroit Free Press called the GM of the Lions and just said did you know, matt Patricia was arrested for sexual assault down in Texas when he was in college and it was just stymied right and so, instead of saying what he should have, which is I'm aware of it number one, number two, he was not convicted.

00:41:33.282 --> 00:41:36.505
And number three, from an employment perspective, I can't even consider that.

00:41:36.505 --> 00:41:41.927
He was not convicted of anything, and it happened a long, long time ago, and I'm aware of it.

00:41:41.927 --> 00:41:47.018
The problem was the Lions were not aware of it, so they brought him over.

00:41:47.018 --> 00:41:51.355
It sounds like they didn't vet him at all because he was already in the NFL.

00:41:51.355 --> 00:41:57.456
He was already known, right, everybody recognized the space, everybody knew who he was, so they brought him in without vetting him.

00:41:58.239 --> 00:41:59.682
And here's the difference.

00:41:59.682 --> 00:42:01.713
It's the same thing that you're talking about.

00:42:01.713 --> 00:42:05.079
You have these members that will invest all kinds of energy digging up dirt.

00:42:05.079 --> 00:42:06.684
Who's the last to know?

00:42:06.684 --> 00:42:08.655
In this case, the alliance management.

00:42:08.695 --> 00:42:16.902
But the club's management, hennis, affords clubs and companies like mine, afford a club an opportunity to avoid that from happening.

00:42:16.902 --> 00:42:26.929
Isn't it much better to say hey, a member approached me and I was able to tell them we're aware of that and that was not a factor that was critical in the decision making.

00:42:26.929 --> 00:42:45.014
So, yes, we're aware of it and yes, they're a member, or better yet, you take care of it and you never have to be on the flip side of that coin, which is oh, we didn't know, and that's really bad because we never would have let them in, didn't know, and that's really bad because we never would have let them in it.

00:42:45.014 --> 00:42:56.661
Just, you know it doesn't make sense to go without saying we did the due diligence, because whatever my team is going to do, we're going to run laps around that number, no matter how much time they put into, if you're giving us a package that allows us to do the complete search.

00:42:56.661 --> 00:42:57.081
There's no.

00:42:57.101 --> 00:43:04.583
There's no, no way around it do you ever find things that are that make the person better?

00:43:04.583 --> 00:43:07.998
Like people who like underplay their?

00:43:08.057 --> 00:43:09.932
stuff 100%, so it's like.

00:43:09.952 --> 00:43:13.938
people are like oh, this, this and this, but you find out it's like oh, they donated a billion dollars to this.

00:43:13.938 --> 00:43:14.760
Oh, they did that.

00:43:14.760 --> 00:43:16.757
Like oh, I didn't realize they're responsible for this.

00:43:16.757 --> 00:43:22.442
Do you ever get clubs that are surprised by how much better members are or people are that are applying?

00:43:23.302 --> 00:43:29.902
Absolutely so two things we usually don't get feedback on members, good or bad.

00:43:30.670 --> 00:43:33.619
Sometimes I'll ask a question if it's borderline bad.

00:43:33.619 --> 00:43:37.130
Or they might say, hey, is there anything else with this account?

00:43:37.130 --> 00:43:46.041
Or there was a person on Twitter who was attacking a prospective member a lot and they said can you give us any context on that person?

00:43:46.041 --> 00:43:48.016
We'll give you a couple bucks to figure out.

00:43:48.016 --> 00:43:48.778
Tell me that person.

00:43:48.778 --> 00:43:51.659
And it turns out that's what that person does is just attacks people.

00:43:51.659 --> 00:43:54.137
And we did find a nexus in their backgrounds.

00:43:54.137 --> 00:43:55.594
I think they worked together at one point.

00:43:55.594 --> 00:44:04.726
So I don't know, I don't think it was very credible, not for me to decide, but the idea is, um, you know what?

00:44:04.746 --> 00:44:11.081
I'm sorry, danny, I'm losing the truth finding, finding good people, and then, oh, and then you don't really.

00:44:11.081 --> 00:44:21.806
And then it was one of those, as I was saying, the question I probably I figured no, but clubs aren't going to come back like yo, this person is so much better than when we thought, um, but yeah you're absolutely right.

00:44:22.331 --> 00:44:26.134
It does happen where it's the exact opposite and they say we really didn't realize.

00:44:26.134 --> 00:44:30.342
You know how good of a patron of the community this person is.

00:44:30.342 --> 00:44:34.871
They're very humble and quiet and it turns out they do an awful lot and we've got a real, a real treasure.

00:44:35.172 --> 00:44:40.702
So yes, absolutely I don't, because we were talking about like bad stuff.

00:44:40.702 --> 00:44:48.250
I was like I wonder if clubs if you just find all this amazing information and club is like wow, he's too good for here our membership.

00:44:48.250 --> 00:44:49.853
I remember to eat him.

00:44:49.913 --> 00:44:52.318
Eat him alive sir, you don't want to be here.

00:44:52.318 --> 00:45:00.974
I think the focus is clearly on making sure that they're they're bad, bad things, as opposed to confirming all the good things or finding even more good things.

00:45:00.974 --> 00:45:08.777
But yeah, listen, listen, there's far more good people that are true, with their intention, who join clubs than there are people who don't.

00:45:11.911 --> 00:45:12.815
What should clubs do?

00:45:12.815 --> 00:45:23.246
So, going back the membership is, the members are chatting in the hallway and it gets back to the people in charge of the membership committees.

00:45:23.246 --> 00:45:31.036
Know members, membership committees or whoever's you know the, the, the last, say what should?

00:45:31.036 --> 00:45:32.641
What happens when you hear a rumor?

00:45:34.251 --> 00:45:36.177
Well, you're asking the wrong guy.

00:45:36.177 --> 00:45:37.541
Here's what I know.

00:45:37.541 --> 00:45:42.360
Clubs have been dealing with this for the last 150 plus years.

00:45:42.360 --> 00:45:54.226
Clubs have been dealing with this for the last 150 plus years and I think, based on conversations with a number of people, that the informal, subjective decisions get made pretty easily.

00:45:54.226 --> 00:46:00.056
When there's, you know, when there's a blackmail situation, whatever you want to call it, clubs are happy to say no.

00:46:00.056 --> 00:46:09.791
If they have some information and it's information that didn't come from a guy like me that's where we fit in is trying to fill that void of facts.

00:46:09.791 --> 00:46:17.695
And it's pretty rare that we get called to say can you confirm anything, like we did the situation with the two teenagers.

00:46:17.695 --> 00:46:25.269
It's pretty rare that we get that call, but we do get that call where they'll say this is something we were told and we'd like to look a little bit further.

00:46:25.269 --> 00:46:30.230
Other times they'll say, hey, without some proof of it, we don't have a choice but to agree.

00:46:30.230 --> 00:46:34.481
I think that just gets down to the culture of your club and how selective they are.

00:46:36.695 --> 00:46:36.916
Gotcha.

00:46:36.916 --> 00:46:40.250
I think it happens all the time.

00:46:40.590 --> 00:46:58.461
The other thing that clubs seem to do is they will call a prior club that you are as an applicant or a member of, and they will have informal discussions and if that discussion is, hey, you don't want to call on your club, he's a problem, you will blackball that person based off of that conversation.

00:46:58.461 --> 00:47:15.657
And I would say that that's actually actionable when there's somebody I was a member of a club and someone was speaking about me, characterizing me directly, and they're speaking on my behalf about that relationship, and I'm getting blackballed and you're not telling me why.

00:47:15.657 --> 00:47:17.878
I think that there's a great deal of exposure.

00:47:17.878 --> 00:47:20.336
There's a way for clubs to do that correctly.

00:47:20.336 --> 00:47:25.737
But having a, what can you tell me about that?

00:47:25.737 --> 00:47:28.204
Okay, good, yeah, I'm going to go with that.

00:47:28.851 --> 00:47:30.077
I don't think that's a very good idea.

00:47:30.077 --> 00:47:35.882
Now there are club members, gms, that know each other very well and I think that that has happened.

00:47:35.882 --> 00:47:47.003
But I think it's an area of risk and if people know that you made that phone call and things get hot enough, I could see that coming up.

00:47:47.003 --> 00:47:49.498
I could see people focusing on that.

00:47:49.498 --> 00:47:52.380
So I would say that that is definitely not a must practice.

00:47:53.690 --> 00:47:55.422
What about when members do it?

00:47:55.422 --> 00:47:58.119
What about when members see, oh, they're a member of that club.

00:47:58.119 --> 00:47:59.836
Oh, Phyllis is a member of that club.

00:47:59.836 --> 00:48:01.054
Let me talk to Phyllis.

00:48:01.054 --> 00:48:03.094
What about when it's that chain of command?

00:48:04.797 --> 00:48:05.739
especially if it's negative.

00:48:05.739 --> 00:48:12.730
No, they'll come back and report oh, this person has, you know, the golfing privilege, has taken away on membership system multiple times and yeah, it's.

00:48:12.730 --> 00:48:24.362
It's no different than saying the person is bad in the community for the following reasons or you know they're up to shady things, or you know the members are going to report those things.

00:48:24.362 --> 00:48:27.197
And I think clubs, like I said, have been dealing with it for a very long time.

00:48:27.197 --> 00:48:29.338
So they already have a process to dealing with that.

00:48:29.338 --> 00:48:37.081
And again, some of the time we're asked hey, can you come in and find anything to substantiate this claim?

00:48:37.081 --> 00:48:38.795
Because it's not great.

00:48:38.795 --> 00:48:46.958
But a lot of times yeah, I think they've already been dealing with that.

00:48:47.960 --> 00:48:49.414
That happens in a lot of different circles.

00:48:49.414 --> 00:48:59.938
I mean, look at Greek life on campus People will be pretty quick to say this person hangs out with uncool people or this person doesn't fit with us and here's why I don't like them.

00:48:59.938 --> 00:49:02.356
You know they're more of the wrong swatter.

00:49:02.356 --> 00:49:04.182
I don't like them and they're more the wrong swatter.

00:49:04.182 --> 00:49:13.302
And you know, I don't think professionally run private clubs are like that, but I do think that they act on information that comes subjective and indirect.

00:49:13.302 --> 00:49:17.514
So that's not going to change whether you're using chemistry.

00:49:20.581 --> 00:49:20.862
I like it.

00:49:20.862 --> 00:49:25.324
Alright, I'm going to stop there if you don't mind, Alright.