505: One DM Became The Club’s Problem w/ Paul Dank

Welcome To Private Club Radio

Denny Corby 0:00

Welcome to the Private Club Radio Show, the show where you get the scoop on life inside private golf and country clubs. I'm your host, Danny Corby, and each episode is a real conversation with club leaders, the pros, the people and partners who help clubs thrive. We talk leadership, culture, food and beverage, member experiences, member engagement, marketing, governance, and so much more. If you want practical ideas, better teams in a club experience, members actually feel and talk about. You are in the right place now. Welcome to the show.

A Viral TikTok Meets Club Culture

Denny Corby 0:31

In this episode, I need to give you some context before we jump into the conversation because I came across a TikTok where a woman received a nasty comment both in her comments and in her DMs, and she did some digging, figured out who the person was, connected him to his employer and the private club that he appeared to belong to, and then contacted both. I'm going to play you audio from that TikTok. I'll play the entire TikTok. There was two actually. Uh, this is the follow-up one. But I'm going to play the audio because I think hearing it will help make the rest of the conversation with me and Paul makes a whole lot more sense. Now before anybody starts picking teams or saying that's not what this episode is about and whatever, I am not here to decide who handled the situation correctly, who went too far, who should have responded differently, or whether... Right? It's not about any of that. There are plenty opinions on all sides of that, and the internet has a lot of opinions as well, and you can find this TikTok online. But between the videos, the situation has gen- has, has generated well over 100... Like, w- about between the two videos, over 750,000 views, almost a million views, more than 50,000 likes, hun- thousands and thousands and thousands of comments and That's sort of the part that sort of made it all so interesting to me, was that one person leaves a comment online and suddenly their name, their employee, their club, their membership, their reputation, their organizations that they're a part of, and all of that, all of that is being pulled into the conversation. That's the world clubs are operating in now, and the line between someone's private behavior, public behavior, and online behavior is getting harder and harder to find Right? That, that, that very, very fine line and who people are, who they claim to be, who they try to be and act behind closed doors versus online. And again, this is not about expecting every member to behave perfect. This is not about policing opinions. This is not about punishing people for every bad decision or bad decisions, or treating one post as it, a complete story of who somebody is. This is all just about fit, right? Does this person's history, behavior, character appear to align with the club's culture that they have worked so hard to build and maintain? That's what this really boils down to is that the information that they provide to the club during the membership process matched the information that is already publicly available and that somebody could find. And that's the cool part about Kenna's member vetting They're not deciding who gets to be in the club or who gets to be a member of the club. They are just taking the membership application, the facts that they give about themselves, and they run their own due diligence, their own checks, and come back and either confirm, deny, or just say, "Hey, here's what we found. Here's what's publicly available out there," if you know how to search, where you know to search, and have the right people on your team looking out for y- you, protecting your club's culture and people So really when it comes to you, your club, your members, and the new members coming in, is, is the club making the right membership decision with enough information? Or do they have the right information to make the informed decision, or are they simply hoping the nominating member and the committee knows everything there is to know about this person, or hopefully enough people did their own research? And I think this TikTok, this video takes all of that and puts it together So real quick before we get to the audio and the episode if you'd like to learn more about how Kennus is helping clubs find the information that already exists, connect the pieces, and make more informed decisions about character, risk, and cultural fit, because that's-- 'cause the goal is not just keeping out the wrong people, it's making sure the right people are joining the right club for the right reasons and giving both the member and the club the best opportunity for a successful relationship So love to bring Paul on from Kenneth's MemberVetting, and we're gonna talk about what a digital footprint can really reveal, why information posted by other people may matter just as much as an applicant posts about themselves, and whether traditional membership processes are still enough for the world that we live in today. So buckle

Management In Motion Event Update

Denny Corby 5:14

up, guys. Here we go Oh, and real, real quick too my leadership event Management in Motion Is almost sold out. It is a day of fun, education, adrenaline, and the most amazing networking you can think of. We're taking over the Monticello Motor Club September 21st. We have Management in Motion. We're gonna be ripping up BMWs, M2s, 3s and 4s, drifting, drag racing, high-speed laps. You- with so much fun, so much education, but mixed in is leadership from your fellow peers, from your fellow club managers about how they use their motions to lead in their professional, personal lives every single day. It's gonna be one of the most fun events, and you get three CMAA credits for doing it. If you wanna learn more, head on over to DennyCorby.com You can also learn about the Denny Corby experience. There's excitement, there's mystery, also there's magic, mind reading, and comedy. A ton of laughs, gasps, and holy craps. If you wanna learn more, the fall has a couple open dates, but booking into 2027 Learn more at DennyCorby.com.

TikTok Audio The Real World Consequences

Denny Corby 6:15

And now back to the episode Well, I did it. I called his employer. If you don't know what I'm talking about, a man that I don't know sent me an abusive DM. And so last week, wanting to be a little nice about it, I contacted his country club just wanting them to have a little heart-to-heart with him, explaining that online actions can have real-world consequences, and that went nowhere. And I will admit to being just a little naïve to how effective that might have been. But I put it to a vote, and you, my Petty Betty community, uh, when I said, "Should I name the country club, or should I contact the employer?" You said, "Well, why not both?" So I did one of those things today. I contacted his employer. If you wanna catch up on the whole saga, I have linked the first video in the caption of this video. And in case you forgot, this man works for a bank. He is a business banker, and I am a business owner. He's literally sending direct messages to his ideal clients saying real problematic things. Not cool, my dude. So this morning I talked to someone at his bank. I explained that. I sent them the screenshot with what he said, gave them his full name, and unlike the country club, they are taking it very seriously. The gentleman that I spoke to was super apologetic, and as we were on the phone, he was filling out an incident report. He was getting in touch with their regional manager. They were filing everything and making sure that all the right decision-makers and management were involved. He did tell me that they will let me know what's gonna happen next. And I made sure to stress with this person that this man contacted me, a content creator, who has no qualms posting about this shit online, right? Which is problematic. I'm also a business owner, so I'm his ideal client. So wh- what is he saying to his actual clients who are coming into the bank and wanting to work with this bank? Also, if he's comfortable speaking to any women this way, he's probably talking to lots of women this way, and I wonder where he might be coming into contact with women, or maybe, maybe his coworkers Not cool. So I will let you know what happens. But really, we did not need to end up here. And if this guy loses his job or is punished in any way at his work, he really has no one to blame except for his country club, Olympia Fields Country Club in Chicago Heights, Illinois, because I reached out to them. I told them I just wanted them to speak with him to let him know his behavior was unacceptable. And all they had to do was confirm back, and they didn't. They actively told me they weren't gonna confirm anything. So... And please do not contact this club. If you know someone who is a member, who works there, then please send them this video because I think it's important that anyone who is a member or involved with organizations like this that protect problematic men, that they understand what that system is doing. I don't wanna cause any problems for people who work there. I don't want them getting phone calls. But I do want everyone to understand the system that they are in, that from their communication with me appears to be pretty okay with people, you know, using abusive language to strangers, specifically women. And really, men are not going to change their behavior towards women until the systems that they exist in say that behaving that way is absolutely not okay. And the only way systems are going to change how they approach that is if they get outed too. So Petty Betty community, that's your update. I will let you know what happens next.

Why Clubs Get Dragged Online

Denny Corby 9:46

So, um, this, this whole thing started because I sent you that really funny TikTok and I, I won't-- I, I don't know if I should put the, a link to the TikTok or not. Probably not. But, uh, I'll, I'll describe it for, for the listeners, and it was a person left a nasty comment on a creator's video, and the creator figured out, uh, somehow who they... Well, not somehow. I mean, it's fairly easy nowadays, uh, to figure out kind of who somebody is, and connected them back to not only their, uh, place of employment, but also the private club that they were a member of. And they ended up contacting the club about this bad behavior, sending them negative messages and comments, and kind of putting them on blast. Um, whether that was the right move or not, you know, is a whole separate conversation, I think. But what stuck with me was how quickly someone went from thinking they were-- I don't even want, even want to say think they were anonymous 'cause they had their picture and everything, but just how, you know, people online can easily be connected back to who they really are, and people online tend to show their truer colors, uh, for better or for worse. And some of these people, you know, join clubs, and hence a club got involved with this. So I send it to you, Paul, and, uh, here we are.

Paul Dank 11:16

Yeah. It, it was, it was interesting, um, for a couple reasons. But, but you're right, Denny. I think, um, I think what we have to embrace and, and clubs often think about the membership that they're serving, right? And that that's the universe. But routinely, uh, you know, organizations are connected to, um, to individuals. And the fact that she went to the club right away, I, I realized that she found content, I guess, um, generated by the club or club activities, and that's, that's what made the nexus. But she immediately went to the club, right? And, and his connection to the club. Why, right? Because it stands for something, and it's probably to some degree, uh, you know, this expectation that people at, at the club wouldn't condone that behavior, that that wouldn't be what the club stands for, and that the club would take, uh, as much offense to, you know, uh, what he was alleged to, to have done, um, as she did. And this is very common. Charities deal with this, universities deal with this, and, and clubs now are dealing with this because I think the line and the boundary between what you're doing on premise and what you're doing off, that privacy level has just sort of disappeared. I mean, 20 years ago, this, this would be an, uh, an incident between two individuals. Now it's very, very public. But bringing up the club, um, yeah, it was interesting that that was immediately where she went to and And, and I think she went on to contact the club and try and

Denny Corby 12:50

get them involved in this process. She, she

Paul Dank 12:52

did.

Denny Corby 12:52

Well, I think she went on to tell them, like, "Hey, do you know one of your members, this person who seems to be one of your members, is acting in this behavior, sending me stuff?" Which I think that's a-- I shouldn't say that, because it is we-- it's, it's a unique position because who are we to, who are we to judge among, among so many? But I'm, I-- and I believe in the one video she did say, "I wasn't sure if I should contact his place of employment or the club." She ended up doing both. Um, and the club never really responded according to the two videos that she did put out, because she put out two separate videos. I don't think the club responded or responded in a way that she deemed warranted, like any necessary behavior. Um, which pr- probably for, who knows, for whatever legal, whatever reasons, they could have, that just could have been the best response that they had to be done. But, um, yeah, ju- just a very unique thing that people are just putting stuff out there.

Paul Dank 13:52

Yeah. I, um, I think that the club probably made the right move. I don't know that engaging her would have gone in a good direction. Um-

Denny Corby 14:00

Yeah

Paul Dank 14:00

but it was also interesting how many, at least according to her, of her followers, um, were commenting and posting, you know, their concern about that too. Uh, it, it's really interesting because as I said earlier, I think clubs often think about their membership a- as being the universe. There are, and I don't want to necessarily call them stakeholders, but there are a lot of other individuals that are involved in a club and its reputation and what that means. It's not just, um, "Hey, there's a bunch of people out there who don't have the means or the desire to join the club, so they're inconsequential." That's not really true. A- and I don't think that this was amazing stuff for somebody who is a member of that club to hear. I don't think that they would be excited about it. No. I don't think the club stands for what she's alleging he did or, or, or wrote. Um- But you have a lot of people in the community that are involved in a club's reputation. And so, you know, proper governance is to make sure that you build a club based upon the culture that you've designed and what your members stand for, um, as a whole. And, uh, you know, and this, this doesn't help. And there, there's-- irrespective of whether this is true and she identified the right person and, and the club should be involved, this didn't help the club at all. Um, there's no upside to this. There's no vindication for it. So I think it's, I think it's hard for clubs to fully embrace the fact that what happens outside of their gates can really have long tail impact on their reputation, and then how to deal with these things that I don't think that the-- I don't think there's a great playbook. And bear in mind, you know, when it comes to the membership decision, a lot of clubs are using, um, are, are using a guideline on membership that was written 30, 40, 50 years ago. Maybe they're working off the skeleton of the one from 70 years ago, and it didn't anticipate this kind of a world, and it didn't anticipate these kinds of results. And so imagine if this actually got some traction in that community and got around. Um-

Denny Corby 16:04

I'm,

Paul Dank 16:05

I'm, I'm sure it

Denny Corby 16:06

did

Paul Dank 16:07

yeah, what does it tell potential future members? Um, yeah, I think, in fact, didn't she, she actually named the club in one of the subsequent videos, I think. Um, so you're right- Yeah it probably has gotten some traction. This didn't help. If I'm a prospective member, um, maybe I'm gonna join anyway, but d- uh, I didn't love it. Uh, I wasn't excited about it. And, uh, un- unless I stand for what she's alleging he stands for, you know, um-

Denny Corby 16:34

Yeah

Paul Dank 16:35

I, I'm not excited to hear about it.

Denny Corby 16:37

Yeah. Yeah, de- definitely a unique scenario I don't think a lot of clubs, hope- I think many clubs sh- won't be in, but I think it's still just something to bring to awareness. You know, do, do-- Is there still a real separation between online life and real life? Is it like, like how much can someone realistically learn about a person just from like publicly available information?

Third Party Posts Shape Your Reputation

Paul Dank 17:05

Well, that's a great question, and it's unique to the individual. So you have people that, um, have a very small footprint that they've left, and in turn also have, um, very infrequent footprints left by third parties. I think a lot of the times, uh, I, I, I'm gonna bring this up only because I think it helps with context. I think a lot of times people in clubs, um, or, or, or anywhere believe that the content that an individual posts themselves about themselves, right, their Facebook, their LinkedIn, their Instagram, that that's the information that's available about them. And the reality is we're finding now that there's more third parties that have created information about people than information that they've posted about themselves. And when you put it all together, if you have someone who has a, a larger, a, a medium amount of content out there, um, and others have been posting things, it really helps assemble a picture of their lives. Um, so for clubs, they're looking at saying, "What narrative do we know about this applicant," um, during that membership decision, and does it match up with what's available and waiting to be found? Hopefully, we don't find things like this. Um, but, but that's the whole idea. And so I think the lines have permanently blurred. I think as Americans, we've said we like free, we like open, we like social, and we've acquiesced to the fact that, uh, third parties can post stuff about us. Somebody can take clips from this podcast, um, and, and propagate those on the internet. They can comment on them on third platforms, right? Um, and so you have to think about that. When it comes to people's lives, that search for that information, um, you have to go far and wide. You can't just look at something linear like what Paul himself posted or Denny actually posted. We're interested in what other people posted, and now that corporations are doing this and they're archiving it and they're propagating it and they're reselling this kind of information, it's really, it's really interesting. Um, but the evolution is probably not gonna slow down. You know, people talk about technological advances. AI's just gonna make it easier to harvest and collect this information. It's gonna stay even longer, and it's gonna stay in even more places. And I don't see anybody rushing to talk to their congressman about saying, you know, "Let's, um, let's cut back on how social we are."

Denny Corby 19:25

Yeah. And yeah. Yeah. Yeah. My, my, my head just started going towards like all like the Flock cameras and all that stuff. But, When it comes back to member vetting and character finding and, um, you know, doing all that you guys do, I'm not saying you could have found this, but I'm sure this guy, if he's doing this to this, this individual, he's doing it to other people. Like, can you find other instances, I guess, so to speak? Like, or can you kind of s- like find these sort of writings and then kind of bring to a club? So meaning like if this guy, I'm just saying for example, wasn't a member of this club or was trying to join and you just start going down your rabbit hole, can you find this stuff and bring it back to the club and go, "Hey, we found kind-- You know, this guy's chara- you know, he says he's great on paper, but, you know, he's really bashing people in the comments on social media and very aggressive and blah, blah, blah."

Paul Dank 20:31

Oh, yeah. That, that's the whole point of Kennis. I mean, you know, our job isn't about deciding who becomes a member. Our job is about ensuring that boards have as much information, especially the information that already exists and is already laying around waiting to be found, that they have that and that they're making informed decisions. So if you look at the universe of how humans use information for predictive value, it's pretty well-established. Um, you know, think about things like basic background checks for employment or, you know, um, tenancy Those are multi-billion dollar industries, and that's just in the US. This is done globally. And why, why do we do that alone, uh, let alone what Kenos does? It's because we have figured out that most of the time humans don't change and our behaviors are predictive. If I have been a good student and stayed out of trouble, I will likely make for a good college student who will stay out of trouble, at least we hope. Now, this doesn't mean that people can't change, and it doesn't mean that this guy wasn't the best applicant and the best person, and he's changed over time. The reality is that risk profile is much smaller. The number of people that tilt and change dramatically in life is, um, is much smaller. And so if you have those predictive values-- I'm sorry, that predictive data, it gives you an opportunity to assess the person and say, "Between all of the people that want to be members in the club, do I really want the one that has the troubling past documented history?" Or how about this? It's not even troubling. It just doesn't fit here. It, it's not what this club is about and what our membership and our culture is about, and I found these things that don't fit. Are, are we really gonna try and do this anyway? And I can't tell you how many times I, I will talk to GMs and membership directors who say, "I wish that we were using a more fact-based approach earlier because we end up with people," then you can almost pick them out and say, "Here's a new member, and they're gonna be gone in two years or two and a half years, and it's not gonna be a positive experience for them. But we're sallying forth because there isn't a red light yet." Um, so yeah, the predictive value reduces the risk, um, that the person is going to change their behavior and you're gonna get a new narrative from somebody once you bring them into the membership.

Ghost Records Data That Never Dies

Denny Corby 22:54

how, how often do you find, let's just say stuff like this guy, how often do you find nowadays on social media with younger people, younger couples coming in, younger families who may be... You know, 'cause I think s- I think some older people are a little bit more careful of what they say, oth- oth- others clearly not, 'cause it's, 'cause this is what, what we're talking about. But do you, do you come across this sort of stuff often? Or not often- I come across it all I should say, but, like, do you come across, like... I, I, I, and I realize that that's all, it's all relative. And, and the goal is not to find the bad, it's to find the good. But, like, are you coming across this? Is this becoming more common of people, you know, openly on the interwebs, social media, leaving comments, reviews, just, you know, very politically charged or... And, and not, not, maybe not at a, at a, at a... I don't know if that was the right thing to say. But just, like, very heated or very argumentative, I, I should say. Opinionated

Paul Dank 23:52

Well, well, yes. And here's-- like I said, the real problem is we, we're okay with, um, others archiving things that are out there on the internet. There's nothing wrong with you, um, keeping things that you find and propagating that data later on. Um, unless it's proprietary and owned by somebody, things that are floating around on the internet are being collected, which means things are easier to find and there's more data out there, and we're storing and saving more and more data. Early on in social media, remember storage was an issue, right? And when people deleted it, nobody else wanted to spend any money for server space to keep stuff. There's now a lot of entities that are engaged in keeping things, and, you know, it's funny because we'll find a data point, but we'll find an echo of the data point, so there's six other places where the data point is. Or we'll find things, and this is particularly true in criminal involvement, where person was arrested and then they were on mugshots.com, and then it got taken off mugshots.com, but there's a website in India that has the ghost reproduction of it. So we can find it. Uh, you know, we have to speak to where it came from. It's not the official mugshot, but there's a footprint out there. We had one of those instances where we found seven different, seven different, um, repositories maintaining this person's arrest information. Now, by the way, they weren't convicted. There is no conviction. Go to the court, there's nothing. They were never convicted, but they were arrested and it was, it was ugly. It was, it was not, it was not a pretty moment, um- Yeah for the police, I would imagine, or for the person, even though in the end, charges were dropped or, or the case was sealed. So- And- yeah, that's the, that's, that's a bigger issue is more of that data is starting to be saved longer and by people that are unexpected. Um, this is a problem for, for a part of the community, you know, people that do have problematic pasts and are trying to get it cleaned up, um, and get official records taken down. Ghost records can exist. Um, there's laws to protect them in things like, um, you know, um, hiring decisions, right? Through the Fair Credit Reporting Act and things like that. But when it comes to you and I seeing it and other people knowing about their reputation, some of these, some of these things from the past, um, have a, a very long life, um, and it's not easy to get them taken down. So I think, I think that situation, yes, we have that regularly, and yes, we have, um, you know, we have probably, um, more instances of it. A- and this is a slow grind, you know. You hear about- Yeah building data centers everywhere for AI. Um, not everybody's willing to pay for the storage, but a lot of these things end up sticking around, so we're getting stickier.

Denny Corby 26:37

How

What Vetting Can Verify And Cannot

Denny Corby 26:38

do you, how do you, how do you really verify the information?

Paul Dank 26:43

We don't. Remember, the most important thing is we provide what we find as a match. So if we find that you are definitely connected to a Hotmail account, and the Hotmail account is connected to something else, that's what we show you. That's what we find. Um, I guess you could be a teenager and say stuff like, you know, "Well, my one friend took my Hotmail account and they were saying that stuff, and then I yelled at them," and, uh, you know, we-- you can be childish, but, uh, how much, how much reasonable doubt- Yeah do you owe someone? How, how many applicants do you have that have none of these instances that are probably, uh, a much better fit than trying to explain away, um, someone's bad behavior, or at least the specter of it?

Denny Corby 27:27

If you had to say, what percentage of, like, applicants do you find stuff like this?

Paul Dank 27:32

What, where it's, where it's just tremendously negative?

Denny Corby 27:36

Uh, yeah. Yeah.

Paul Dank 27:37

Um, you know, that's a, that's a small, that's a small subset. I don't know. Is that, is it 4%, 3%? I, I-- it's hard to say. I will say this. Yeah. We have clubs-- clubs kind of go through an evolution with us. We have clubs who, um, who apply this, uh, meaning the Kenes layer of information- Yeah to their process, and then the membership gets wind of the fact that the club is making its own, um, i-i-is doing its own homework and its own investigation, so to speak, um, and making its own decisions. So it's not, i-i-it's not a situation where the nominating member controls whether you get in or not. And once it gets out that the club's doing that independently and the board is doing that independently, suddenly members start nominating people and saying, "Look, I'll nominate you, Denny, but I, I don't know what will happen here. I-I'm behind you, but there's a chance they're gonna say no, 'cause sometimes they say no and they don't owe me an explanation." Um-

Denny Corby 28:34

Which,

Paul Dank 28:34

which is- Once clubs figure out- which is the way it should

Denny Corby 28:36

be.

Paul Dank 28:37

Well, it's a cooling effect, right? And so- Yeah we literally have clubs that we've been working with for three years who had far more problematic applicants early on in the process, and it's like the Kryptonite effect. The members are saying, "I'll nominate you, and I don't, I, I'm not gonna promise that it's a, it's a green light." So yeah, I, I think it, that works. And then you just have clubs that are in different environments, um, and different evolutions within their, within their culture development, right? Yeah. Um, so they're enforcing standards and norms. Um, you know, th-they're enhancing those to better reflect who they are and who they want to be. So there are clubs that are changing, and there are clubs that are, are, are not. But, um, I think all of that plays into what we end up finding. Um, but certainly there, there are clubs that we know that have, uh... And it's not just the economics that drive it. There are clubs that have more problematic members than others, um, without a doubt. I have one club that is so conservative, it's like the worst thing that the person does, uh, is they left off the fact that they were a Nobel laureate candidate from their application. Uh, I mean, it's, it's the opposite of bad things. It's like we find out 100 great things about them that they didn't include. Um, so it's interesting. Um...

Denny Corby 29:57

Yeah.

Paul Dank 29:58

we, we probably find more things that speak to fit than we do, um, to a hard, definitely unfit, right? Meaning are these behaviors- Yeah reflective of yours? Are you interested in these things and, and these components?

Governance Upgrades For Modern Admissions

Denny Corby 30:11

Yeah. for the club leader who's listening right now, who's maybe thinking about their membership, their process, their admissions, their, their vetting process, um, you know, wondering if it's maybe as thorough as it should be. You know, who should they reach out? Why should they reach out? What's their, what's their in?

Paul Dank 30:29

Sure. Uh, you know, Kennis really exists because If you look at the process that any and every club uses, no matter how thorough it is, if it's based on any of the traditional, uh, components, the applicant controls a lot of the information, and a lot of the decisions you're making are subjective. They're, um, they're, they're simply not fact-based. They're not qualified. And the reality is there's a layer of information out there that finds the footprints that people have left behind, and you can use that to compare to the narrative that you have and say, "Is there anything that's laying around waiting to be found that contributes one way or another to our membership decision? And do we have a responsibility under good governance to, to say we should really have that layer? We should continue to do everything else the way we've been doing it, but we should have that layer, and we should see these data points, uh, since they exist and they're waiting to be found, and factor them in." And the question then becomes, uh, the next question I suppose is, is it reasonable to say we're just not gonna look because traditionally we haven't looked? So forget about is it in your best interest. Is it reasonable? What happens if something really bad happens and there was predictive information out there, but your process didn't allow you to get a look at it? Um, it, it seems like an absolutely unnecessary risk. So we're, uh, we're hopeful that we're adding value and, you know, that's what we hear from our clients. It, it- we, uh, we simply don't have clubs leaving us, so I, I think that speaks to, to the value that we're adding.

Denny Corby 32:07

Paul, as always, thank you for coming on the show. Thanks for always shedding some light on the best member vetting and vetting processes. Uh, appreciate it.

Paul Dank 32:17

Absolutely. Thank you for having me

Final Takeaways And Where To Go

Denny Corby 32:20

Hope you all enjoyed that. Hopefully it opened up your eyes to a little bit and, um, just makes you think. That's all we can do sometimes is just makes you just think about our club, our members, our people in all the situations If you would like to learn more about how the team at Kenes MemberVetting can help you, your club, and your vetting process, head on over to membervetting.com That's this episode. I'm your host, Denny Corby. Until next time, catch y'all on the flippity flip