Samantha Sheffield is not your average CFO. She’s also the Assistant GM at Bay Colony Golf Club—and the rare finance leader who’s just as comfortable talking about spreadsheets as she is member experience and strategic vision...
Joe Smith Is Back And He’s Still Setting the Bar for Club Communication Joe’s not just a friend of the show he’s one of the most forward-thinking GMs out there when it comes to content, connection, and culture. In this episode, Joe Smith of Countryside Golf & Country Club joins us again to shar…
Golf pro. Road warrior. Culture shifter. GM. Rick Schultz has worn a lot of hats—and in this episode, he brings them all to the table. We explore Rick’s evolution from a 22-year-old tour hopeful to a private club GM overseeing a sprawling Oregon property with 27 holes, indoor tennis, pickleball, mi…
From wiping down ballroom walls as a kid to leading a thriving club community in the Lowcountry—Eric Bischofberger’s journey has come full circle. In this episode, I sat down with Eric Bischofberger, CCM , General Manager & C...
When it comes to club communication, consistency, clarity, and connection aren’t just buzzwords—they’re the foundation of everything. In this episode, I’m joined by Melissa Hansen , Director of Membership & Marketing at The C...
his one’s a blast. Jenna Jardin is the kind of leader who’s juggling everything—membership, events, communications, and full-tilt programming—at one of the most active and unique private clubs in the country: Beacon Hill Club. There’s no golf and no downtime. Just a massive outdoor rink, hundreds h…
What happens when the turnout is low, the plan isn’t working, and canceling the event feels like the easiest option? If you’re Chef Andrew Haapala , you pivot. You turn the dining room into a chef’s table. You bring the membe...
Most club professionals come from hospitality, golf, or business. Greg Surine’s path? A little more… creative. From radio host to live performer to working at Conan O’Brien, Greg has spent his entire career mastering the art ...
Some clubs operate year-round. Others? They pack a full year’s worth of hospitality into just six months—and that’s exactly what happens at Cedar Creek Club, where Hannah Bradford helps lead the charge. Hannah didn’t take the...
When Rachel Brown stepped into her role as Membership & Marketing Director at Evansville Country Club, she was ready to hit the ground running. What she didn’t expect? The world shutting down two weeks later. Instead of waiti...
Some people are great chefs. Some are great leaders. Matt Gilbert is both. As the Executive Chef at Medinah Country Club, Matt isn’t just running one of the most well-known kitchens in private clubs—he’s leading a team, creating unforgettable dining experiences, and setting a new standard for club …
This episode focuses on how emotional intelligence can redefine leadership within club management. Geoff Piva shares his personal journey and insights on navigating crises, the importance of mentorship, maintaining work-life ...
Andrew Streffs shares his journey from restaurants to private clubs and emphasizes the importance of personalization in enhancing member experiences. He discusses the balance between tradition and innovation in club managemen...
This episode explores the inspiring journey of Sam Ohnesorge , the Director of Food and Beverage at Erin Hills, who transitioned from a musical theater major to a leading figure in the golf hospitality scene. We delve into Er...
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This episode highlights key insights from the CMA World Conference, emphasizing the importance of member experiences, safety protocols, and innovative management solutions. Attendees shared valuable knowledge about enhancing ...
What happens when 3,000 industry professionals gather to share laughs, knowledge, and a hearty meal? Experience the infectious energy and camaraderie of the CMAA World Conference in Tampa with me, Denny Corby. From an impromp...
The episode features Tyler Bloom , from Bloom Consulting Partners , a leader in golf course management and consulting, discussing how he is reshaping workforce development in private golf clubs. With a focus on mentorship an...
Big changes are happening in private clubs, and Josh Paris, CCM, CCE is at the center of it all. From overseeing massive renovations at his club to running for the CMAA National Board, Josh is leading in more ways than one. I...
What does it take to lead private clubs across the globe and build teams that thrive? I sat down with Ed Chapman , CEO of Royal Auckland and Grange Golf Club, to talk about his incredible journey through the private club indu...
What if understanding behavior could transform how you lead and communicate in your club? This week, I welcomed back the incredible Anne-Maartje Oud , founder of The Behaviour Company, to share more of her expertise on leader...
This week, I sat down with Brian Langhorst, CEO of Eustis Chair, to talk about how the right furniture can completely transform a club’s atmosphere, functionality, and member experience. Brian shares the fascinating process b...
What does it take to be a steady, visionary leader in private clubs? For James Reisig, CCM, CCE, General Manager of the Tokeneke Club and CMAA National Board Nominee, it’s all about collaboration, innovation, and building str...
We sat down with Greg Klemp, General Manager at Money Hill Country Club, to talk about how he’s built a career centered around loyalty, trust, and strong leadership. Greg shares his journey from managing cruise ships to trans...